What are the responsibilities and job description for the Shift Leader position at Wienerschnitzel?
Overview
We are seeking a dedicated and enthusiastic Shift Leader to join our team in a fast-paced casual dining environment. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional customer service. As a Shift Leader, you will play a crucial role in overseeing daily operations, ensuring that our guests receive the highest quality of service while maintaining a positive work atmosphere for staff.
Duties
- Supervise and coordinate the activities of team members during shifts to ensure smooth operations.
- Provide outstanding customer service by addressing guest inquiries and resolving any issues promptly.
- Assist in food preparation and production, ensuring adherence to safety and quality standards.
- Train and mentor new staff members on operational procedures, food preparation techniques, and customer service excellence.
- Maintain cleanliness and organization of work areas, including dining spaces, kitchen, and bar.
- Collaborate with management to implement promotional activities and enhance guest experiences.
Requirements
- Previous experience in the food industry.
- Strong customer service skills with the ability to engage positively with guests and team members.
- Experience with food production processes and food safety regulations.
- Excellent communication skills and the ability to lead by example in a team-oriented environment.
- Ability to handle high-pressure situations while maintaining composure and professionalism.
- Flexibility to work various shifts, including evenings and weekends as needed.
Join our team as a Shift Leader where you can make an impact on both our customers' experiences and your team's success!
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Shift:
- Day shift
- Evening shift
- Morning shift
Work Location: In person
Salary : $16
