What are the responsibilities and job description for the Claims Support Representative – Entry Level position at Wilber Group?
Our support team is looking for driven and humble individuals with administrative skills to join our mission. If hired, your main goal will be to strengthen our production team by assisting them to reach their collection goals through investigating claim files and ensuring proper handling. The ideal candidate will have excellent communication and organizational skills, be able to multitask and prioritize workloads with structured but minimal supervision. This is a full-time, in-office position that is computer-based with minimal phone requirements.
Wilber is the leading insurance recovery law firm in the US with the goal of providing our clients an excellent return. We value hard work, integrity, and people before profit, which is why we offer a benefits package with extra perks that supports your life and wellbeing. There is something for everyone who joins our team!
Responsibilities:
- Review files from our clients for appropriate handling.
- Provide general support for internal and external clients
- Communicate challenges and praises to leadership and your team.
- Help us improve our process by sharing your ideas.
- Must be comfortable in a computer and phone-based work environment
- Ability to work individually or as part of a team to reach department goals
- Have a positive attitude with a desire to learn
Education Required:
- High School diploma or GED
- Basic computer skills
Benefits include:
- Health, Dental, Vision available after 30 days
- 401k with company match
- Success Share Bonus each month
- Flexible schedule after 30 days (8:00-4:30 M-F the first 30 days during training)
- 25k Life insurance policy paid for by Wilber
- PTO and paid holidays
- Insurance education reimbursement
- Wellness Programs
- Flexible spending accounts/Savings Clubs
- Self-progressive career paths
- Community Volunteer opportunities
- Free breakfast 3 times a week
- Opportunity to join committee's that promote our "Keep it happy, keep it fun" work environment
- Certified "Great Place to Work" (96% of employees say this is a great place to work)
#18 in Fortune Best Workplaces in Financial Services & Insurance 2024
Check out our social media:
Instagram: @thewilbergroup
Facebook: https://www.facebook.com/WilberGroup/
LinkedIn: https://www.linkedin.com/company/wilbergroup/
Great Place to Work Certification: https://www.greatplacetowork.com/certified-company/7023903