Customer Service Rep (Healdsburg, California)

Investing in You, join a 100-year-old, family-owned leader in Ag - and grow with us!

Wilbur-Ellis invests heavily in our employees by offering skill development and training, competitive compensation and benefits, and a tradition of promoting from within for a broad range of career opportunities. And we foster a supportive, people-first work environment.

We know the confidence gap can get in the way of meeting spectacular candidates, so please don't hesitate to apply - we'd love to hear from you."

Are you customer-focused with an attention to detail? Are you proficient with computers and Windows applications? Do you have a positive outlook and excellent communication skills? Are you highly organized with an ability to multi-task and prioritize assignments? If so, we want to hear from YOU!

General Purpose and Scope of Position :

This position is critical to the operations team, supporting order processing, inventory management, and overall warehouse performance. It is also tasked with providing outstanding customer service and is a key liaison between sales, operations, suppliers, and customers.

Additionally, this position provides clerical assistance in order processing and inventory management.

Key Skills and Abilities Include :

• High School Diploma or equivalent required - Associate or Bachelors Degree preferred
• Proficiency with technology and software, including Microsoft Office and Windows applications. Proficiency with Enterprise Resource Planning (ERP) software is preferred; training will be provided
• Knowledge of mathematical concepts and the ability to apply such concepts as fractions, percentages, and ratios to practical application with accuracy
• Ability to sit at a desk and / or computer terminal to perform writing and / or keying / typing information for protracted periods of time
• Mobility to move freely across uneven terrain both indoors and outdoors safely

Key Personal Attributes Include :

Specific Responsibilities and Key Deliverables Include :

Compensation and Benefits :

Our Ag Retail & Wholesale business line is able to hire in the following states :

AZ, AR, CA, CO, CT, FL, GA, ID, IL, IN, IA, KS, LA, MI, MN, MS, MO, MT, NE, NV, NJ, NM, NC, ND, OH, OK, OR, PA, SC, SD, TN, TX, UT, VT, VA, WA, WI, WY

Our Ag Retail & Wholesale business line is unable to hire in the following states :

AL, AK, DE, HI, KY, ME, MD, MA, NH, NY, RI, WV

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Our Commitment to Diversity & Inclusion :

Diversity of people, cultures, opinions, and ideas makes us all stronger. From leadership commitment to employee buy-in, we know that creating an inclusive environment and providing opportunities for all employees to reach their full potential is a shared responsibility.

Wilbur-Ellis is a company you can be proud to call your employer

Wilbur-Ellis markets and distributes agricultural products, animal feed specialty chemicals, and food ingredients. A privately held and consistently profitable company, we employ more than 4,000 people throughout North America and Asia-Pacific.

Wilbur-Ellis is for and about people

Wilbur-Ellis has enjoyed over 100 years of success and growth, all thanks to our people. Our employees are both leaders and team players who thrive on creativity, entrepreneurial spirit, and a dedication to quality work, our customers, and each other.

Wilbur-Ellis invests in the industry's best workforce

Wilbur-Ellis invests heavily in our employees by offering skill development and training, competitive compensation and benefits, and a tradition of promoting from within for a broad range of career opportunities. And we foster a supportive, people-first work environment.

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Salary : $25 - $33