What are the responsibilities and job description for the Seasonal Customer Care Agent position at Wilbur-Ellis Holdings, Inc.?
Job Summary
The Administrative Support Specialist will provide essential support to the Sales and Operations teams, ensuring seamless day-to-day operations and exceptional customer service.
Key Performance Indicators
- Maintain accurate and up-to-date records and reports, including order processing and inventory management.
- Respond to customer inquiries and concerns in a timely and professional manner.
- Collaborate with the Sales and Operations team to ensure effective communication and coordination.
- Develop and maintain strong relationships with customers, sales staff, and other employees.
Requirements
- Display excellent communication and interpersonal skills, with ability to work effectively in a team environment.
- Showcase ability to multitask, prioritize tasks, and manage multiple projects simultaneously.
- Possess strong analytical and problem-solving skills, with attention to detail and accuracy.
- Demonstrate proficiency in computer software and Microsoft Office applications.
About Our Culture
At Wilbur-Ellis Holdings, Inc., we pride ourselves on our values of quality work, customers, and employees. We strive to create a positive and inclusive work environment, where everyone has the opportunity to grow and succeed.
