What are the responsibilities and job description for the Retail Store Manager position at Wilco?
Retail Store Manager
Job Purpose: To deliver on the mission of Wilco by profitably providing superior customer service.
Job Summary: Profitably lead and manage a retail store location, including sales and merchandising, inventory, facility image, personnel, and planning.
Responsibilities:
- Supervises Administrative Specialist, Salesperson, Cashier, Warehouser, Area Specialist, Grooming Department, Receiving Department, and other store positions.
- Manage store personnel including staff selection, training, mentoring, coaching and evaluating employees.
- Oversee location sales and customer service using established retail customer service standards.
- Facilitate store location inventory productivity.
- Manage and maintain store facility and location equipment using established retail image standards.
- Direct location merchandise management including receiving, merchandising and selling of product utilizing procedures established by retail administration.
- Manage daily store sales, bookkeeping responsibility, local expense approval, monitor and act on daily reports, inventory and other computer or manual practices.
- Participate as a member of the retail management team.
- Plan and execute annual operating budgets for the store location including sales and margin projections and expense control.
- Lead and participate in regular and special meetings.
- Participate in special project work when requested. And other responsibilities and/or tasks as assigned.
Special Skills/Training:
- Knowledge of management, supervision practices, principles and regulations.
- Knowledge of the industry and support of company core values.
- Skill to operate computer systems and automated office machines.
- Ability to communicate effectively both verbally and in writing to customers and staff.
- Ability to interact effectively with customers and co-workers.
Experience/Education:
- 5 years of retail experience.
- 2 years of retail management experience.
- College degree or equivalent experience.
Benefits:
- Medical, dental, and vision health insurance
- Profit Sharing Program - up to 3% of your annual wages
- 401K Retirement Plan with up to 6% Employer Match
- Advancement Opportunities
- Employee Assistance Program
- Referral Bonus - refer a friend or family member
- Long-term disability and Life/AD & D Insurance
- Generous Employee Discount
- Holidays and paid time off.
Physical Requirements:
- Occasional bag/bale lifting.
About Wilco
Dating back to the early 1930s, Wilco, a growing retailer, has stood the test of time by maintaining focus on our values and never losing our passion for customer service. Wilco is progressive and unlike the standard “farm store”. With a variety of departments including Garden, Pet and Animal Supply, Hardware, Paint, Clothing, and Pet Grooming, partnered with personalized service, our customers consider Wilco a preferred retail destination. Wilco has been named a Top Workplace in Oregon and SW Washington by the Oregonian from 2012 - 2023. We are dedicated to our team and attribute this distinction to them. Hiring Veterans / Military Friendly
Wilco is an Equal Opportunity Employer. We recognize and encourage the valuable and enriching contribution that people from all backgrounds and experiences bring to our organization. As a values-based cooperative, we believe all individuals should be treated on the basis of merit without prejudice.
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