What are the responsibilities and job description for the Games Team Member position at Wild Adventures Theme Park?
POSITION SUMMARY
To achieve game sales through communication to guests in a clean environment and effectively meet Wild Adventure sales standards.
ESSENTIAL FUNCTIONS
- Operate assigned Games location in a safe, efficient manner in accordance with company policy and procedure, including processing cash and credit card transactions
- Enforce and adhere to all departmental, park, and safety policies and procedures
- Complete all applicable department paperwork accurately and thoroughly
- Complete PCI / Cash Handling training; perform in a manner compliant with company policies and procedures including cash and credit card handling
- Protect company assets : money, merchandise, and equipment. Maintain accurate records and loss prevention techniques by reporting any shoplifting, counterfeit bills, or any other activities that may be detrimental to the park
- Maintain excellent Guest Service and ensure guest relation problems are handled appropriately including directing, answering questions, and interacting positively
- Must be willing to work outside his or her zone of assignment to fulfill general park needs on occasion
- Ensure compliance with all Herschend Family Entertainment and Wild Adventures policies and procedures
- Represents the company to guests and other team members in a positive and friendly manner
- Satisfies Wild Adventure's standards for performance and conduct. For example, reports to work regularly and on time
- Create Memories Worth Repeating" for our Guests by exceeding guest expectations
- Perform other duties as assigned
BEYOND PAYDAY PERKS :
WORK ENVIRONMENT : The position requires outdoor work in all weather conditions and in the presence of dust and odors. Team Members are susceptible to the exposure of various chemicals, bodily fluids and blood-borne pathogens, prolonged exposure to sunlight or rainy conditions.
Required Skills
COMPETENCY STATEMENT(S)
Required Experience :
EDUCATION : Currently enrolled in High School, High School Graduate, or GED preferred.
COMPUTER SKILLS : Strong basic computer skills; must be able to operate and understand the park's point of sale system(s)
OTHER REQUIREMENTS :
Wild Adventures Theme Park is an equal-opportunity employer. Applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Wild Adventures Theme Park drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever-changing world.
PHYSICAL DEMANDS
N (Not Applicable)
Activity is not applicable to this position.
O (Occasionally)
Position requires this activity up to 33% of the time (0 - 2.5 hrs / day)
F (Frequently)
Position requires this activity from 33% - 66% of the time (2.5 - 5.5 hrs / day)
C (Constantly)
Position requires this activity more than 66% of the time (5.5 hrs / day)
Stand
Lift / Carry
Walk
10 lbs or less
11-20 lbs
Manually Manipulate
21-50 lbs
Grasp
51-100 lbs
Reach Outward
Over 100 lbs
Reach Above Shoulder
Speak
Push / Pull
Climb
12 lbs or less
Crawl
13-25 lbs
Squat or Kneel
26-40 lbs
Bend
41-100 lbs
Other Physical Requirements
Vision (Near, Distance, Color, Peripheral, Depth)
Sense of Sound - ability to hear with both ears
Sense of Smell
Sense of Taste
Sense of Touch
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
