What are the responsibilities and job description for the Cash Control Team Lead position at Wild Adventures?
- Direct the work of Cash Control tellers
- Enforce Cash Control and Wild Adventures cash handling policy
- Train new employees using Cash Control On-boarding Procedures
- Maintain security of safe contents and certify the balance at beginning and end of each shift
- Prepare shift open/close safe count sign-off sheet and turn in to Sales Audit daily
- Supervise and participate in the issuance of tills, wristbands, credit card machines, and other items according to policy
- Schedule employee breaks, cash pickups, and cashier audits
- Insure that Cash Control tellers' banks are in balance at all times
- Prepare armored car pickup logs and deliver deposits to armored car personnel
- Open/close office at begin/end of shift
- Maintain records and issue reports using Microsoft Excel, Word, Power point and Outlook
- Oversee and participate in the operation and maintenance of coin and currency recyclers and coin wrapping machine
- Participate in on-going discussions to improve procedures and guest service
- Model Servant Leader behavior when working with tellers and other team members
- Position will need to have annual PCI training, background and credit check
- Position will help to train team members with cash handling procedures
- Ensure compliance with all Herschend Family Entertainment and Wild Adventures policies and procedures
- Represents the company to guests and other team members in a positive and friendly manner
- Satisfies Wild Adventure’s standards for performance and conduct. For example, reports to work regularly and on time
- “Create Memories Worth Repeating” for our Guests by exceeding guest expectations
- Perform other duties as assigned