What are the responsibilities and job description for the Barista/Cashier/Customer Service position at Wild Starr Coffee House?
Seasonal employment opportunity in downtown Anchorage. The Wild Starr Coffee House is located on the corner of 6th and E Street. Wild Starr has a special place in the community, promoting local small businesses along with a great variety of local artisan made products and art in our storefront and Coffee House. If you love coffee, enjoy sharing your love for coffee, then apply for a position at Wild Starr Coffee House.
As a barista, you provide excellent service to our customers with every drink you create, ensuring their experience is your top priority. You make the customer experience pleasurable and welcomed.
Qualifications
Positive and can-do attitude
Exhibit and demonstrate initiative
Passionate about the local products we serve
Brings joy to the opportunity to interact with others and make fun happen
Well-organized, efficient, and able to multi-task
Ability to engage, build rapport, listen, provide friendly and fast service
Can clearly and respectfully communicate and express oneself
Is resilient under pressure and is willing to ask for help
Listen to people and enjoy solving problems
Flexible and can adapt to an ever-changing; fast paced environment
Experience with using a POS system
Ability to have a flexible work schedule (start dates mid April through late May)
Responsibilities
As a barista, you will provide excellent service to our customers by delivering the perfect beverage that exceeds customer expectations; beverages include a wide variety of specialty coffees, teas, hot chocolate, using espresso machines, coffee urns and blended drinks.
Take pride in our beverage and food selections by ensuring you can offer recommendations to our customers
Take initiative and consistently grow and expand your coffee making knowledge
Treat customers as the first priority at all times; offering respect and kindness to both customers and employees
Execute all operational standards correctly, in a timely manner and in accordance with the coffee house standards, safety and health codes
Take pride in the coffee house ensuring a clean and tidy environment ensuring that cleanliness encompasses all aspects of the customer experience
Ensure that the coffee house is welcoming to all customers by having a stocked display case and neatly displayed merchandise
Work in the coffee house requires physical activity (i.e., prolonged standing, repetitive bending, lifting, climbing, operating espresso machines), and kitchen prep duties when needed
Properly, safely, and efficiently prepares various food products for our charcuterie board and grab and go food items following and observing standard food handling procedures
Observes any problems with the quality or quantity of food being served and takes appropriate steps to resolve issues
Continuously cleans and wipes work areas including, removing garbage, cleaning coffee machines, countertops etc
Support Wild Starr Coffee House goals and initiatives and be a team player
Availability to work flexible hours that may include early mornings, evenings, and/or weekends
Protect Wild Starr Coffee House assets by adhering to all processes and working efficiently to control waste and shrink
Accept responsibility and execute all assignments correctly and with care
Shows up ready and willing to be a reliable team player and support one another
Accept coaching and feedback from others openly
Preferred
Customer service experience
Observes grooming, customer service, and uniform/dress standards
Ability to work effectively with a minimum of supervision
Ability to quickly learn about the products, cash register operation, and location features
Competencies
Safety guides our behavior
Honesty and integrity govern our actions
Commitments made will be fulfilled
All individuals are treated with dignity and respect
The environment will be protected and sustained
Wild Starr Statement
Wild Starr Coffee House an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, ancestry, national origin, citizenship status, military or veteran status, religion, creed, disability, sex, sexual orientation, marital status, medical condition as defined by applicable law, genetic information, gender, gender identity, gender expression, hairstyle, pregnancy, childbirth and related medical conditions, reproductive health decisions, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format using a sign language interpreter, or using specialized equipment.
Job Types: Full-time, Part-time, Seasonal, Temporary
Pay: $14.00 - $20.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Morning shift
Work Location: In person
Salary : $14 - $20