What are the responsibilities and job description for the Service Advisor position at Wilder Auto RV Homes?
Job Summary: The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled.
About Us: Are you interested in joining our award-winning team? Apply today! We are looking for hardworking, dedicated professionals to join us in a variety of capacities. Not only is Wilder Auto a great place to work, but we offer competitive pay and benefits, company perks, opportunities for advancement and much more. Learn more about our employee benefits here. We invite you to submit your application today!
Service Advisor Compensation and Benefits:
- Medical, Dental, Vision,Short-term & Long-term
Disability - Life Insurance
- 401K Plan
- Paid Time Off (PTO), Sick, Holiday Pay
- Employee Discounts
on products and services. - Free collage degree
Service Advisor Responsibilities:
- Greet customers promptly
- Obtain customer and vehicle information
- Clearly report all vehicle symptoms as described by the customer
- Determine and recommend maintenance base on age, mileage and history of vehicle
- Prepare a complete and accurate estimate of cost for labor and parts
- Establish follow up time
- Monitor the progress of each vehicle throughout the day, and update customers frequently
- Verify that the final invoice reconciles with the work performed on the repair order
- Explain all completed work and charges to customers
Service Advisor Requirements:
- Proven record of achieving exceptional customer satisfaction
- Past experience as a service advisor, assistant lane manager or service consultant a plus
- Very energetic personality
- A desire for a long-term career with a growing organization, we will train you.
- Personal and professional integrity
- Computer skills and willingness to learn new programs
Wilder Automotive is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
