What are the responsibilities and job description for the Soaky Mountain Admissions Cashier position at Wilderness Resort?
SUMMARY: Admission Cashiers are trained to work in various areas within the Admissions department of Soaky Mountain Waterpark. These positions include: parking booth, ticket sales, season pass sales and processing, bag check, ticket scanning, and the Guest Services tent. Parking booth work entails taking payment for parking, scanning RFID wristbands of season pass holders who have already paid for season parking, and scanning barcodes for parking that was purchased online. Ticket sales includes the selling of daily admission tickets to guests. Season pass sales and processing includes the selling of season passes as well as processing season passes that were purchased online. When in bag check, employees check the bags of guests before allowing entry to the park to ensure that no banned items are permitted into the park. Ticket scanning includes scanning daily admission tickets and season passes to ensure they are valid before allowing guests entry to the park. The Guest Services tent is the location where all cabana rentals are checked in before guests are permitted to enter their cabanas. It also includes the selling of cabanas for day-of use as well as assisting with general questions.
ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.
Parking Booth: taking payment for parking, scanning RFID wristbands of season pass holders who have already paid for season parking, and scanning barcodes for parking that was purchased online. This requires use of a Point of Sale system, ability to read and write, and basic understanding of US currency. Sitting, standing, reaching, and basic communication skills are involved.
Ticket Sales: selling of daily admission tickets to guests. This requires use of a Point of Sale system, ability to read and write, and basic understanding of US currency. Sitting, standing, reaching, and basic communication skills are involved.
Season pass sales and processing includes the selling of season passes as well as processing season passes that were purchased online. This requires use of a Point of Sale system, ability to read and write, and basic understanding of US currency. Sitting, standing, reaching, and basic communication skills are involve
Bag Check: looking into the bags of guests before allowing entry to the park to ensure that no banned items are permitted into the park. This requires standing, use of hands to guide dowels while inspecting bags, and basic communication skills.
Ticket Scanning: scanning daily admission tickets and season passes to ensure they are valid before allowing guests entry to the park. This requires the use of an iPad and an RFID scanner. Standing, ability to read the information on the iPad, and basic communication skills are involved.
Guest Services: check in of cabana rentals are checked in before guests are permitted to enter their cabanas. It also includes the selling of cabanas for day-of use as well as assisting with general questions. This requires use of a Point of Sale system, ability to read and write, and basic understanding of US currency. Sitting, standing, reaching, and basic communication skills are involved.
All other duties assigned by manager
LANGUAGE SKILLS: (Level 2) Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
MATHEMATICAL SKILLS: (Level 1) Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
REASONING ABILITY: (Level 2) Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
QUALIFICATIONS:
Requires good negotiation and listening skills
Ability to act independently with little supervision
Efficiently handle multiple duties
Requires a good understanding of company policies and procedures
Working knowledge of resort amenities, room designs, and general golf knowledge
Ability to handle stressful situations
Good attendance and punctual
Exhibits professionalism
Exhibits good grooming habits
Wears the proper uniform
Follows all resort and office policies and standard operating procedures
Conducts themselves in a professional manner with a positive attitude
Works efficiently
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Activities:
While performing the duties of this job, the employee is required to:
Regularly stand, walk, use hands to finger, handle and/or feel, reach with hands and/or arms, talk and/or hear
Occasionally reach with hands and/or arms, stoop, kneel, crouch and/or crawl
Lifting Activities:
While performing the duties of this job, the employee is required to:
Regularly lift up to 25 pounds
Occasionally lift up to 50 pounds with assistance
Vision Requirements: Close vision
WORK ENVIRONMENT:
Regularly exposed to outdoor weather conditions
Noise Levels: Moderate
Salary : $12