What are the responsibilities and job description for the Birch Creek Cart Attendant position at Wildhorse Resort & Casino?
Wage Range: $15.00
OPEN UNTIL FILLED: 1ST CLOSING DATE; FEBRUARY 25TH, 2025
JOB SUMMARY
The Attendant/Ranger duties include greeting guests in the parking lot, starting guests on the first tee, helping guests unload golf bags and all attendant/ranger duties. This is a seasonal position with leave benefits, working approximately eight (8) months per year.
ESSENTIAL JOB FUNCTIONS:
- Provide excellent guest service at all times - promptly acknowledging and greeting guests, and providing informative and knowledgeable assistance to ensure guest satisfaction.
- Shall perform job functions as assigned, including golf course, golf carts, or pro shop duties.
- Responsible for daily, weekly, and monthly golf cart maintenance schedules.
- Serve pro shop guests with golf play information and assistance, purchases, and payments.
- Keep supplies organized and stocked, including carts, rental equipment, and restrooms.
- Assist/training for seasonal, part-time, and summer youth employees.
- Maintain all work and common areas in an attractive, neat, and clean manner.
- Promote and follow workplace safety practices at all times, reporting broken items or hazardous areas immediately to the Golf Pro.
- Must demonstrate safety rules and regulations.
- Must be able to enforce golf course rules and regulations.
- Ensure that the operation of equipment, tools, and materials is handled safely.
- Comply with regulatory laws, employee handbook, department policy and procedures, safety codes, etc.
- Promote internal guest service standards through courteous and respectful behavior.
- Keep the Golf Pro apprised of any unusual situations or concerns.
- Perform assorted golf-related duties as assigned.
PROMOTE WRC QUALITY SERVICE STANDARDS:
SAFETY: Ensuring a safe experience by protecting the welfare of all.
INTEGRITY: Expecting personal accountability at every level.
COURTESY: Creating an exceptional customer service experience for everyone.
TEAM: Functioning together to create a cooperative and positive experience.
SHOW: Providing flawless experience –a clean and cared-for resort.
SUPERVISORY AUTHORITY:
- None.
SIGNATORY ABILITY:
- None.
ACCESS TO SENSITIVE AREAS:
- Cashier register and controlled storage.
MINIMUM QUALIFICATIONS:
- Familiarity with golf activities is required.
- Must be courteous, personable, and professional in relating with customers.
- Must demonstrate effective communication skills, both oral and written.
- Flexible to work various shifts and weekends. Must be reliable.
- Physically fit - able to stand and walk for long periods; able to perform repetitive motions with wrists, hands, and fingers.
- Exhibits a professional demeanor through appearance and by maintaining a positive attitude toward all employees and guests.
- Requires a criminal history background check.
- Must be at least 16 years of age.
PREFERRED QUALIFICATIONS:
- High School Diploma/GED
Salary : $15
