What are the responsibilities and job description for the Food Court Utility Steward position at Wildhorse Resort & Casino?
Wage Range: $15.00
OPEN UNTIL FILLED - 1st CLOSING DATE: JANUARY 7TH, 2025
JOB SUMMARY
Primary responsibility is washing all restaurant dishes, glasses, utensils, and equipment. Ensures a supply of clean dinnerware at all times. Also responsible for equipment maintenance and cleaning and ensures stainless and dishes are clean and grease-free.
ESSENTIAL JOB FUNCTIONS:
- Guest service ensures customer satisfaction through prompt, efficient, and quality staff service.
- Washes dishes, glassware, silverware, and ashtrays.
- Restocks into racks and shelves, glassware, dishes, silverware, and ashtrays.
- Washes bus tubs, and silverware holders, and keeps sanitary all racks and cup holders.
- Scrape off all soil, rinse items, place in the dishwasher, and wash some items by hand.
- Daily maintenance of dishwasher equipment and reports any deficiencies to the supervisor.
- Continuous maintenance of dishwasher and kitchen area as being clean and grease-free.
- During slow times, assist with utility maintenance cleaning as directed.
- Helps bussers lift bus trays to the dish area at peak times.
- Takes clean dishes, silverware, and all glassware to the dining room as needed.
- Promotes a clean, safe, healthy, and friendly work environment for employees and guests. Promptly reports all concerns to the Supervisor
- During overload or staff shortage time, may function in a busser role.
- Ensures compliance requirements are followed through regulatory laws, PP&P, department policies and procedures, codes, etc.
- Participates and attends designated meetings, training, activities, etc., as directed.
- Ensures operation of equipment, tools, materials, etc. are handled safely.
- Promotes internal guest service standards by treating employees with courtesy and respect through a positive attitude.
- Other duties as assigned.
PROMOTE WRC QUALITY SERVICE STANDARDS:
SAFETY: Ensuring a safe experience by protecting the welfare of all.
INTEGRITY: Expecting personal accountability at every level.
COURTESY: Creating an exceptional customer service experience for everyone.
TEAM: Functioning together to create a cooperative and positive experience.
SHOW: Providing flawless experience –a clean and cared-for resort.
SUPERVISORY AUTHORITY:
- None.
SIGNATORY ABILITY:
- None.
ACCESS TO SENSITIVE AREAS:
- None.
MINIMUM QUALIFICATIONS:
- Customer service experience.
- Able to work with water and chemicals.
- Able to follow written and oral instructions.
- Able to read and understand product labels.
- Physically fit - able to stand and/or walk for long periods; able to perform repetitive motions with wrists, hands, and fingers; and able to lift and maneuver 50 lbs.
- Effective communication skills - verbally able to provide instruction, responds to questions, and has exceptional interpersonal skills and abilities.
- Exhibits a professional demeanor through appearance and by maintaining a positive attitude toward all employees and guests.
- Must be at least 16 years of age.
PREFERRED QUALIFICATIONS:
- Six months’ experience working as a dishwasher.
- Licensed/certified as a food handler.
Salary : $15