Team Manager

Join Our Team at Wildlife Works LLC!

Are you a natural leader with a passion for wildlife control and team development? Wildlife Works LLC is looking for a Team Manager to oversee daily operations, mentor field technicians, and ensure top-quality service in wildlife trapping and exclusion. If you thrive in a fast-paced environment and are dedicated to excellence, we want to hear from you!

Position: Team Manager

Location: Based in Ocala, Florida with regular day travel throughout Central Florida
Reports To: Operations Manager
Direct Reports: Field Technicians

Job Summary

The Team Manager at Wildlife Works LLC is responsible for leading and developing team members, ensuring operational efficiency, and delivering excellent customer service. This role requires strong leadership, problem-solving abilities, and communication skills to uphold company standards and drive performance. Additionally, the Team Manager will oversee wildlife trapping and exclusion operations, ensuring safe and effective removal of nuisance wildlife.

Key Responsibilities:
Team Leadership & Development

• Provide guidance, coaching, and support to field technicians and team members.
• Conduct regular performance evaluations and facilitate professional growth.
• Foster a positive, team-oriented work environment.

Wildlife Trapping & Exclusion Operations

• Oversee humane wildlife trapping and exclusion services to resolve customer concerns.
• Ensure proper use of industry-standard tools and techniques for safe and ethical wildlife removal.
• Train and mentor technicians on best practices in wildlife management.

Operational Efficiency & Execution

• Oversee daily operations and workflow to ensure efficiency.
• Implement process improvements to optimize productivity.
• Monitor team performance and address any operational challenges.

Customer Satisfaction & Communication

• Ensure high-quality service and customer experience.
• Address escalated customer concerns in a professional manner.
• Clearly communicate company goals and expectations to the team.

Safety & Compliance

• Ensure compliance with company safety policies and industry regulations.
• Promote a culture of workplace safety and risk mitigation.
• Maintain up-to-date knowledge of regulatory compliance standards.

Reporting & Accountability

• Track and analyze key performance indicators (KPIs).
• Provide regular reports on team performance and operational efficiency.
• Maintain accurate documentation and records as required.

Qualifications & Skills

• Proven experience in a leadership or management role.
• Prior experience in wildlife trapping, exclusion, or pest control preferred.
• Strong problem-solving and decision-making skills.
• Excellent verbal and written communication abilities.
• Ability to motivate and develop a team.
• Knowledge of industry regulations, safety protocols, and humane wildlife handling.
• Proficiency in operational and performance tracking.
• Ability to work outdoors in varying weather conditions.
• Applicants who email resumes directly to corinne@wildlifeworksllc.com will be preferred.

Measurables (Key Performance Indicators - KPIs)

• Employee satisfaction and retention rates.
• Team productivity and efficiency metrics.
• Customer satisfaction scores and feedback.
• Compliance with safety and regulatory standards.
• Achievement of company performance targets.
• Successful resolution of wildlife control cases.

Core Values Alignment

• Seek to Understand – Actively listen and engage to gain clarity and insight.
• Impactful Actions – Take decisive steps that create meaningful results.
• Be the Expert – Continuously develop skills and knowledge to lead with expertise.
• Integrity Always – Operate with honesty, transparency, and ethical responsibility.
• Grit Mentality – Demonstrate resilience, determination, and perseverance in all tasks.

Why Join Wildlife Works LLC?

• Salary Range: $40,000 - $60,000 per year based on experience and performance, plus bonus and commission opportunities.
• Benefits: Direct primary care, PTO, and sick leave.
• Opportunities for career growth in the wildlife control industry.
• A team-oriented work environment with a strong company culture.
• The chance to make a real impact in wildlife management and conservation.

If you are ready to take the next step in your career and make a difference in wildlife control, apply today!

Applicants who email resumes directly to corinne@wildlifeworksllc.com will be preferred.

Job Type: Full-time

Pay: $20.50 - $31.25 per hour

Expected hours: 40 per week

Benefits:

• Paid time off
• Paid training

Shift:

• 8 hour shift

Work Location: In person

Salary : $40,000 - $60,000