What are the responsibilities and job description for the FAS Account Service Representative position at Wildman Business Group, LLC?
Duties and responsibilities include:
- Delivers products to customers.
- Loads truck with product for next delivery day.
- Verifies daily invoicing with a handheld computer.
- Tracks customer inventory of product for correct delivery and billing quantities.
- Takes care of or assists in customer service issues concerning routes and aides in retaining customers.
- Completes all daily paperwork as needed.
- Increases dollar volume on route by soliciting additional sales.
- Assists with installs, eyewash services, Clean Team, warehouse functions, local deliveries and any special runs as
needed. - Keep truck clean and notify Fleet Manager of any truck issues.
- Responsible for DOT logs, pre & post trip inspections of vehicles, and keeping truck plugged in during very cold weather.
- Other duties as assigned.
- Monday through Friday work week
Requirements and qualifications:
- Requires high school diploma or equivalent.
- Requires a valid driver’s license with a For-hire endorsement.
- Must pass a DOT physical prior to employment.
- Must pass drug/alcohol screening.
- Is generally guided by established policy and procedures but receives daily/weekly guidance from superior for all projects,
customer service issues and miscellaneous items. - Attention to detail is a must as errors may involve loss of customers.
- Requires ability to use handheld pc, keyboard, monitor, phone, calculator, printer, and copier.
- Requires ability to communicate verbally with others.
- Ability to handle multiple projects at once and maintain organization.
Physical Requirements:
- Requires maximum physical effort.
- Required to sit for extended periods,
- Must be able to stand, bend, stoop, squat, kneel, twist, lift, push and walk.
- Must be able to drive a truck/step van.
- Maximum unassisted lift = 50 lbs.
- Ability to read, enter and use efficiently a handheld computer
- Ability to use telephone to communicate with customers and internal support personnel.
- Gloves are recommended.
Environmental Requirements:
- Outside air temperatures during all seasons.
- Including extreme heat/humidity during summer and cold during winter season.
- At times, extreme odors or unclean product