What are the responsibilities and job description for the Customer Experience Lead position at Wilkins Recreational Vehicles?
About Us
Wilkins Recreational Vehicles is a leading RV dealer in New York, serving multiple locations throughout the state and northern Pennsylvania. We're proud of our reputation for excellent customer service and commitment to excellence.
Compensation Package
Our compensation package includes a competitive salary range, profit-sharing opportunities, and a comprehensive benefits program.
Key Responsibilities
In this role, you'll be responsible for:
- Providing exceptional customer service and ensuring customer satisfaction
- Developing a deep understanding of our products and services
- Identifying sales opportunities and promoting our offerings
- Maintaining accurate records and reports
Requirements
To succeed in this role, you'll need:
- Strong communication and interpersonal skills
- A positive attitude and strong work ethic
- Ability to work effectively in a team leadership setting
What We Offer
We offer a dynamic work environment, opportunities for growth and development, and a comprehensive benefits package.