What are the responsibilities and job description for the Service Advisor Lead position at Wilkins Recreational Vehicles?
Company Overview:
We are a leading RV dealership in New York State, committed to delivering exceptional customer service and experiences.
Salary Range:
$50,000.00 - $80,000.00 per year, commensurate with experience, plus bonus opportunities.
Job Description:
This is a key role in our organization where you will oversee the entire customer service experience from appointment setting to final billing. You will be responsible for greeting customers, establishing positive rapport, and promoting our products and services effectively. Additionally, you will estimate repair costs, prepare itemized service orders, and maintain excellent communication with customers throughout the process.
Key Responsibilities:
Requirements:
We are a leading RV dealership in New York State, committed to delivering exceptional customer service and experiences.
Salary Range:
$50,000.00 - $80,000.00 per year, commensurate with experience, plus bonus opportunities.
Job Description:
This is a key role in our organization where you will oversee the entire customer service experience from appointment setting to final billing. You will be responsible for greeting customers, establishing positive rapport, and promoting our products and services effectively. Additionally, you will estimate repair costs, prepare itemized service orders, and maintain excellent communication with customers throughout the process.
Key Responsibilities:
- Oversight of customer service experience
- Greeting and building relationships with customers
- Promoting products and services
- Estimating repair costs and preparing service orders
- Maintaining effective communication with customers
Requirements:
- Minimum 2 years' experience in customer service or related field
- Motivated individual with strong work ethic
- Professional appearance and communication skills
- Positive attitude and strong problem-solving abilities
Salary : $50,000 - $80,000
