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Assistant Director of Admission Operations

Willamette University
Willamette University Salary
Salem, OR Full Time
POSTED ON 2/23/2025
AVAILABLE BEFORE 5/22/2025

ABOUT WILLAMETTE UNIVERSITY :

Willamette University, founded in 1842, is a nationally-renowned private university enrolling 2800 students across five colleges. Our historic campus, adjacent to the Oregon State Capitol, hosts a distinguished undergraduate liberal arts college in Salem, Oregon. Our downtown Portland campus is home to the Pacific Northwest College of Art (PNCA). We offer a wide range of professional graduate programs, including Oregon's top-ranked MBA program, the Northwest's oldest law school, as well as MA / MFA programs at PNCA and master's degrees in data science and computer science.

Willamette University provides a high-value and comprehensive benefits package to eligible employees. Our Benefits Summary includes options for health, dental, life insurance, retirement, substantial paid time off, tuition and more. If you need assistance applying for a job or have any questions on recruitment at Willamette, please contact our HR Department, hr@willamette.edu or call us at 503-370-6210.

ASSISTANT DIRECTOR OF ADMISSIONS OPERATIONS

The Assistant Director of Admission Operations serves alongside the Senior Associate Director of Admission Operations in order to accomplish all operational functions for the University. The Assistant Director develops expertise in prospective student record management and enrollment systems data integrity within the client relationship management tool, Slate. The Assistant Director is entrusted with independent decision-making, manages multiple projects consecutively, displays exceptional attention to detail, and communicates effectively with both internal and external audiences.

Duties and Responsibilities

Operations Management

  • Autonomously manages and makes decisions regarding Willamette's large and complex travel voucher program including eligibility tracking, coordination with university accounting department, comms and visits, and direct contact with prospective families
  • Independently selects, hires, trains, and supervises the student operations intern team on both short- and long-term projects related to admission operations and database maintenance university wide
  • Manages document intake and application processing throughout recruitment cycle, including detailed independent decision-making regarding effective communication tracking
  • Contributes to international enrollment efforts
  • Maintains departmental meeting agendas, notes, and document storage policies
  • Serves as backup for guest service by phone, email, and in-person
  • Manages the final transcript verification process university wide
  • Manages sentence checks in the completion of admit letters
  • Contributes to the processing of GPA checks
  • Contributes to the processing of Admit and Deposit boxes

Database Maintenance

  • Contributes to the dataset upload process via numerous sources for prospect record creation
  • Works in cooperation with Senior Associate Director to ensure database cycle prep and annual updates to application are completed in time for application launch
  • Manages accurate and timely processes for inquiry upload throughout recruitment travel season
  • Runs daily and weekly audit queries to ensure accuracy of database
  • Provides primary guidance for maintenance of various departmental document repositories
  • Contributes to record retention
  • Communication Logistics

  • Monitors ongoing communication efforts with prospective students to track performance and measure efficacy
  • Routes incoming correspondence with various stakeholders via email and phone to appropriate admission team members
  • Maintains inventory of print, travel, and event materials for use by visit team and territory managers and liaise with Marcomm for ordering needs
  • Additional Responsibilities

  • Safeguards the confidentiality of student, staff and university information by exercising discretion
  • Demonstrates the highest professional demeanor and ethical behavior while representing the University
  • Remains current in external market conditions and is able to identify best admission practices
  • Ensures the integrity and quality of admission data
  • Contributes to large on-campus events
  • Performs other related duties as assigned
  • Minimum Qualifications

  • Associate's degree and 2 years of office experience and / or an equivalent combination of education and experience
  • Preferred Qualifications

  • Bachelor's degree
  • Slate experience
  • Salary : $24 / hour

    You will need to upload the following documents as part of your application materials in the "My Experience" section labeled Resume :

  • Cover letter addressing the required / desired qualifications and presenting any other applicant characteristics which deserve emphasis
  • Current Resume
  • Applications will be reviewed on a rolling basis as received until the position is filled.

    Incomplete applications will not be considered.

    WILLAMETTE UNIVERSITY VALUES DIVERSITY :

    Believing that diversity contributes to academic excellence and to rich and rewarding communities, WU is committed to recruiting and retaining a diverse faculty, staff and student body. We seek candidates, particularly those from historically underrepresented groups, whose work furthers diversity and who bring to campus varied experiences, perspectives, and backgrounds.

    BACKGROUND CHECK REQUIREMENT :

    All University positions require that candidates submit to a criminal conviction record check prior to hire. Conviction does not automatically preclude candidates from being hired. Nature of conviction will be considered relative to the duties of the position.

    REASONABLE ACCOMMODATIONS STATEMENT :

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

    INSTRUCTIONS FOR APPLICANTS :

    Please read the following carefully before beginning the online application process. To be considered for employment at Willamette University, please complete our online employment application. Your application and all required attachmentslisted at the bottom of the pagemust be submitted for each individual job post that you are interested in applying. Once you submit your application you will not be able to edit your application.

    Salary : $24

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    Job openings at Willamette University

    Willamette University
    Hired Organization Address Salem, OR Full Time
    ABOUT WILLAMETTE UNIVERSITY : Willamette University, founded in 1842, is a nationally-renowned private university enroll...
    Willamette University
    Hired Organization Address Salem, OR Full Time
    ABOUT WILLAMETTE UNIVERSITY : Willamette University, founded in 1842, is a nationally-renowned private university enroll...
    Willamette University
    Hired Organization Address Salem, OR Full Time
    ABOUT WILLAMETTE UNIVERSITY : Willamette University, founded in 1842, is a nationally-renowned private university enroll...
    Willamette University
    Hired Organization Address Salem, OR Full Time
    Posting Number: R0006251 Location: Salem Campus ABOUT WILLAMETTE UNIVERSITY: Willamette University, founded in 1842, is ...

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