What are the responsibilities and job description for the Client Service Specialist position at Willamette Valley Bank?
Job Details
Description
Client Service Specialist
Willamette Valley Bank is seeking a personable and welcoming individual with a desire to build and foster relationships with customers, community members and fellow staff members.
Some of the Key Responsibilities Include
- Handles basic account inquiries on phone and in person for existing and prospective customers
- Assists customers with transactions such as deposits, withdrawals, transfers, check cashing and wire transfers
- Works as part of a team to create exceptional and personalized customer experiences
- Displays commitment to financial success of customer and WVBK through diligence and adherence to safety protocols including confidentiality, regulatory compliance and fraud prevention
What We Offer
- Competitive compensation and benefits package
- A caring, stable and safe working environment
- Experienced and helpful leadership
Qualifications
Qualifications
- Exceptional customer service skills
- Ability to work effectively on a team
- Prior cash handling experience is preferred
- High school diploma or GED equivalent is required
- Strong desire to educate and influence customer use of technology and bank products
- Ability to always display professional demeanor
- Critical thinking and problem resolution skills are required
- Strong communication skills
About Us
Where Local Means Everything…
If you ask us, local means that our connection to the places in which we work goes beyond geography, it means we are ingrained in the local economy, we are part of the culture, and we help support our neighbors through volunteering, community outreach, and charitable donations.
Banking Local means your money gets reinvested into your local communities and keeps your small towns thriving. When you put your money in a local bank, you are helping to provide a tractor to local farmer, an oven for the neighborhood bakery, and a home for the family next door.
Willamette Valley Bank is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: careers@wvbk.com
