Case Manager Needle Exchange

WILLAPA BEHAVIORAL HEALTH AND WELLNESS

JOB DESCRIPTION

JOB TITLE: CASE MANAGER – Needle Exchange

DEPARTMENT: Needle Exchange

SUPERVISOR: SUD Manager

EXEMPT/NON-EXEMPT: Non-Exempt

SUPERVISES: N/A

JOB SUMMARY:

The Needle Exchange Case Manager (NECM) provides therapeutic and case management services to clients and their families in a community setting. The NECM works at the needle exchange sites providing assistance to those requesting supplies, coordinates care, provides community outreach and support to individuals in a culturally competent manner in accord with best treatment practices.

GENERAL RESPONSIBILITIES:

Follow Willapa Behavioral Health & Wellness Service Excellence Standards / Code of Ethics and Policies and Procedures

• Adhere to rules of confidentiality.
• Respect and accommodate a diverse population.
• Maintain appropriate boundaries with clients and staff.
• Work on-site as necessary or remotely using telehealth technology as determined by management.

ESSENTIAL FUNCTIONS:

• Coordinate direct services that support and enhance the client’s recovery plan and prepare written progress reports that reflect treatment goals.
• Provide best practice treatment modalities that are within Agency, State and County guidelines.
• Assist clients in developing a recovery plan, within 30 days of intake, which includes identifying goals, objectives, strengths, and modes of treatment. Update recovery plan every 180 days.
• Participate in clinical, planning, and staff meetings as required.
• Participate in liaison activities, outreach support and services to the community to aid in accessing services with other community agencies.
• Provide families with assistance in accessing community resources to meet basic needs for food, shelter, clothing, medical care, and other basic life necessities.
• Attends professional conferences and workshops as appropriate to responsibilities of position and program needs.

JOB REQUIREMENTS:

MINIMUM QUALIFICATIONS

• Able to obtain Agency Affiliated Registration within 90 days/clinical registration.
• Experience in mental health or related field.
• Demonstrate ability to work effectively in the mental health system and competency in working with a diverse population.
• Excellent verbal and written communication skills, computer proficiency to document in the electronic medical record, and utilize telehealth and Microsoft office suite.
• Undergo and pass criminal background check upon initial employment and any subsequent checks required by the agency.
• Excellent customer service with a client focus.
• Able to sit, stand and move for long hours at a time and lift up to 25 pounds.
• A valid driver’s license, reliable vehicle and fit to drive and retains qualifications to drive based on criteria set by WBH’s insurance vendor.
• Able to drive in daylight, darkness, and typical Northwest weather conditions.
• Flexible to fill-in shifts if needed.
• Meet the current Washington health care vaccination requirements for health care workers.

PREFERRED QUALIFICATIONS

• BA degree in social work, counseling, or a related field.
• Two years’ experience in mental health or related field.

RECURRING JOB TRAVEL REQUIRED: ____ Yes ____ No

If yes, driving record must pass WBHW insurance company’s underwriting guidelines.

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Note: This job description is not a legal contract and it is not necessarily representative of all job functions, reporting requirements, and/or deliverables – other duties may be assigned.

EMPLOYEE ACKNOWLEDGMENT:

Are there accommodations required for you to perform this job?

___ No

___ Yes, please note:

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Employee Signature Date