What are the responsibilities and job description for the Mental Health Case Manager position at Willapa Behavioral Health and Wellness?
Job Type
Full-time
Description
JOB TITLE : MENTAL HEALTH CASE MANAGER
DEPARTMENT : Mental Health
SUPERVISOR : Clinical Services Manager
EXEMPT / NON-EXEMPT : Non-Exempt
SUPERVISES : N / A
JOB SUMMARY :
The Mental Health Case Manager (MHCM) provides therapeutic and case management services to clients and their families in a community setting. The MHCM coordinates care, provides community outreach and support to individuals in a culturally competent manner in accord with best treatment practices.
GENERAL RESPONSIBILITIES :
Follow Willapa Behavioral Health & Wellness Service Excellence Standards / Code of Ethics and Policies and Procedures
Adhere to rules of confidentiality.
Respect and accommodate a diverse population.
Maintain appropriate boundaries with clients and staff.
Work on-site as necessary or remotely using telehealth technology as determined by management.
ESSENTIAL FUNCTIONS :
Coordinate direct services that support and enhance the client's recovery plan and prepare written progress reports that reflect treatment goals.
Provide best practice treatment modalities that are within Agency, State and County guidelines.
Assist clients in developing a recovery plan, within 30 days of intake, which includes identifying goals, objectives, strengths, and modes of treatment. Update recovery plan every 180 days.
Participate in clinical, planning, and staff meetings as required.
Participate in liaison activities, outreach support and services to the community to aid in accessing services with other community agencies.
Provide families assistance in accessing community resources to meet basic needs for food, shelter, clothing, medical care, and other basic life necessities.
Attends professional conferences and workshops as appropriate to responsibilities of position and program needs.
Requirements
JOB REQUIREMENTS :
MINIMUM QUALIFICATIONS
Able to obtain Agency Affiliated Registration within 90 days / clinical registration.
Experience in mental health or related field.
Demonstrate ability to work effectively in the mental health system and competency in working with a diverse population.
Excellent verbal and written communication skills, computer proficiency to document in the electronic medical record, and utilize telehealth and Microsoft office suite.
Undergo and pass criminal background check upon initial employment and any subsequent checks required by the agency.
Excellent customer service with a client focus.
Able to sit, stand and move for long hours at a time and lift up to 25 pounds.
A valid driver's license, reliable vehicle and fit to drive and retains qualifications to drive based on criteria set by WBH's insurance vendor.
Able to drive in daylight, darkness, and typical Northwest weather conditions.
Flexible to fill-in shifts if needed.
Meet the current Washington health care vaccination requirements for health care workers.
PREFERRED QUALIFICATIONS
BA degree in social work, counseling, or a related field
Two years' experience in mental health or related field.
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