What are the responsibilities and job description for the Inside Sales position at Wille Electric Supply Co?
Description
POSITION SUMMARY
The Inside Sales Representative is responsible for building relationships with individuals and companies in the community in order to sell the company’s products and services and reach internal sales goals.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The essential functions include, but are not limited to the following:
- Answering incoming sales calls via telephone, electronic, and written inquiries
- Creating awareness and demand for the company products and services
- Identifying potential opportunities and effectively communicating benefits and opportunities available to meet needs and interests
- Understand, respond, and resolve customer delivery needs other sale concerns by interfacing with internal and external personnel
- Maintaining all quote documentation with accurate pricing and configurations and related documents
- Consulting with clients after sales to resolve problems and to provide ongoing support
- Supporting and promote vendor program specials and promotions.
- Promoting our monthly advertising flyer to customer on a daily basis
- Performing other duties as assigned
Requirements
MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
- Knowledge of various relationship sales techniques
- Demonstrated ability to build and maintain relationships
- Flexible, creative, and able to work in a non-structured developing work environment
- Demonstrated capacity to think “outside the box”, communicate and motivate customers on the company’s products, programs and new ideas
- Demonstrated skills in Math Aptitude
- Proficient in Microsoft Office, specifically Excel, Word and PowerPoint
- Excellent oral/written communication skills, including well-developed presentation skills
- Excellent customer relationship skills
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.
NOTE
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.