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Lead Enterprise Systems Engineer

William Blair
Chicago, IL Full Time
POSTED ON 1/24/2025 CLOSED ON 1/29/2025

What are the responsibilities and job description for the Lead Enterprise Systems Engineer position at William Blair?

Solutions for Today’s Challenges. Vision for Tomorrow’s Opportunities.

Join William Blair, the Premier Global Boutique.

William Blair has delivered trusted advice for nine decades, and we continue to deepen our expertise and relationships across regions, asset classes, and markets throughout North America, Europe, Asia, and Australia.

We are committed to our people and culture, values, clients, and local communities.

What sets us apart is that we are an independent partnership, with employees who have unique experiences, perspectives, and backgrounds. We provide advisory services, strategies, and solutions to meet clients’ evolving needs amid dynamic market conditions and varying industries.

We strive to attract the most qualified, passionate candidates who specialize in investment banking, investment management, private wealth management, and a variety of other business functions.

We work tirelessly to create an inclusive culture and take pride in fostering employees’ professional and personal growth. We empower our people to bring their best thinking each day so we can deliver the tailored, thoughtful work and problem-solving abilities that our clients expect.

Equally, we are proud of our long-term partnerships with the communities in which we live and work, a legacy we inherited from our founder.

We invite you to learn about how we are seeking excellence in everything we do and empowering our clients’ success with passion, creativity, and rigor. For more information, visit williamblair.com.

The Lead Enterprise Systems Engineer role includes leading technical administration of the firm's email platforms, including a hybrid Exchange environment and spam filtering technologies. The candidate will manage compliance solutions like Global Relay supervision and Microsoft information barriers, and coordinate with the security team to ensure platform security. Responsibilities also include managing system API access and the Azure enterprise applications list, conducting audits, onboarding and offboarding, issuing SSL certificates, and automating tasks. The candidate will standardize and secure system access, collaborate with architecture and security teams for secure system operations, and provide coverage for system platforms such as O365, endpoint and mobile systems, Azure, AV, telephony solutions, and enterprise applications.

Responsibilities May Include But Are Not Limited To

  • Lead the administration of the firm's email platforms, including the hybrid Exchange environment, spam filtering, and other related email technologies.
  • Serve as the main point of contact for configuring and managing the firm's compliance solutions and technologies, including Global Relay supervision and Microsoft information barriers.
  • Coordinate with the firm's cyber and information security team to ensure the security of email and other central technology platforms, including but not limited to domain health, business email compromise, and purview.
  • Manage and maintain system API access and Azure enterprise applications list. This includes regular audit of access and processing onboarding and offboarding requests.
  • Act as primary resource for issuing and installing digital ssl certificates, including auditing and tracking use cases and applications.
  • Automate frequent support requests and operational tasks using Microsoft and\or Service Now systems.
  • Lead engineering efforts to standardize and secure system and platform access utilizing tools such as PIM and PAM. Collaborate with architecture and security teams to ensure secure system access across both on-premise and online platforms.
  • Provide coverage to system engineering platforms, such as the O365 ecosystem (Teams\ SharePoint\OneDrive\etc.) including add-ins\plug-ins, endpoint and mobile systems, Azure, AV, telephony solutions, and enterprise business applications.
  • Leverage industry standard tools to improve system availability and performance. Triage events according to severity and impact on business operations.
  • Troubleshoot technical issues and escalate to management and vendors when necessary.
  • Create documentation and training materials for technology team’s knowledge base
  • Lead platform disaster recovery test activities.
  • Collaborate with peers to spread understanding of industry trends that may affect system solutions.
  • Ensure all activities comply with applicable rules, regulations, policies and procedures.

Qualifications

  • Bachelor’s Degree in Information Technology or related subject matter required
  • 8 years of experience with systems required
  • Relevant certification(s) preferred
  • Technical knowledge across industry standard platforms, specifically Microsoft
  • Advanced comprehension of Email platforms, specifically in a regulated environment
  • Detailed understanding of the O365 and integrated systems
  • Understanding of industry standard automation tools
  • Comprehensive understanding of Azure services, specifically Enterprise apps, Azure API, and PIM
  • Desire to inspire others about technology
  • Ability to collaborate across multiple functions
  • Attention to detail and quality
  • Ability to convey technical knowledge to various audiences
  • Strong problem resolution skills

A reasonable estimate of the current base salary range at time of posting is below. Base salary does not include other forms of compensation or benefits. Actual base salary within the specified range is based on several factors, including but not limited to applicant's skills, prior relevant experience, specific degrees and certifications, job responsibilities, market considerations and, if applicable, the location of the position.

This role is eligible for either a discretionary annual bonus (based on company, business unit and individual performance) and/or commission-based incentives.

Our featured benefit offerings include medical, dental and vision coverage, employer paid short & long-term disability and life insurance, 401(k), profit sharing, paid time off, Maven family & fertility benefit, parental leave (including adoption, surrogacy, and foster placement), as well as other voluntary benefits.

Salary Range

$122,000—$172,300 USD

William Blair is an equal opportunity employer. It complies with all laws and regulations that prohibit discrimination in employment practice because of race, color, religion, creed, ancestry, marital status, gender, age, national origin, sexual orientation, unfavorable discharge from the military service or on the basis of a physical or mental disability that is unrelated to the employee's ability to perform the duties of the job applied for. EOE m/f/d/v

Be aware of hiring scams: William Blair has clear processes and guidelines with regards to recruiting. We do not request personal financial information in connection with an employment application nor does William Blair extend any employment offers without first conducting an interview through one of its registered offices. William Blair does not use instant messaging services such as WhatsApp, Telegram, or iMessage as part of the recruiting or interviewing process.

Note to External Recruiters / Search Firms: William Blair does not accept unsolicited resumes and will not pay for any placement resulting from the receipt of an unsolicited resume. Any unsolicited resumes received will not be considered as a valid submission.

Download William Blair's Privacy Policies For Job Applicants

  • California Consumer Privacy Act Privacy Notice (CCPA)
  • General Data Protection Regulation Privacy Notice (GDPR)

Contact us should you have any questions or concerns.

Salary : $122,000 - $172,300

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William Blair
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Solutions for Today’s Challenges. Vision for Tomorrow’s Opportunities. Join William Blair, the Premier Global Boutique. ...
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