Assistant Coordinator of Testing and Linkage to Care (GRANT-FUNDED)

Description

Grant Funded Role: Grant ends on March 31, 2028

Work Schedule: Monday - Friday: 9am - 5pm

Position Overview:

Under the direction of the Director of Support Services, the Assistant Coordinator of Testing and linkage to Care, ensure the supervision and training of staff conducting HIV and Hepatitis testing. Ensures that patients are linked to medical care and results are documented appropriately.  Assist in meeting all funding mandates, including productivity goals and report submission.  Conduct quality assurance checks, cleaning of program data using Excel and Access and other data analysis tools.  This work is carried out in support of the mission and goals of Ryan Network.

Essential Functions:   

Management, Supervision and Program Development

• Supervise staff, including but not limited to day-to-day supervision, scheduling, attendance records, disciplinary action as needed.  Supports staff in assuring that they meet recognized standards for delivery of care and quality of services, professionalism and productivity.  Provides training, assignment, motivation, and evaluation of staff.
• Conducts training of staff conducting HIV and Hepatitis testing, including quality assurance performance throughout the network
• Manage all aspects of service delivery including development, implementation and assessment of strategies and program procedures to address the needs and concerns of the targeted populations. Identify gaps in services and recommend modification or needed expansion of service delivery.
• Ensure program compliance with funding mandates including grant writing and contact with and reports to funding sources. Assist in time and effort reporting, budget development, management and modification as necessary.
• Assist Laboratory Director and the Medical Director/Director of Clinical Care Coordination in monitoring program compliance with regulatory mandates.
• Practice accepted infection control measures in accordance with OSHA Bloodborne Pathogens Standards, and the Center’s policies and procedures. 
• Prepare reports by analyzing and aggregating data including electronic medical record (EMR) data.
• Implement quality improvement protocols to achieve high standards of technical proficiency and EMR competency among staff.  Test effectiveness of program initiatives and provide EMR training to applicable staff.
• Prepare program deliverable reports using the EMR and other grant-specified data collection tools.
• Coordinate and integrate HIV and Hepatitis C testing and related services with other Ryan departments.
• Supervise programs that focus on the linkage of patients to medical services as mandated through grant-funded and network-maintained programs.

Other

• Maintain professional competence by participation in conferences, in-service training and other means.
• Supervise team conducting Nights and Weekend case findings and Outreach.
• Remain up to date on issues pertaining to behavioral science, disease prevention and educational and outreach modalities and methods. Identify own training needs and those of supervisees to ensure effective delivery of services to the community.  Monitor staff in-service training needs and maintain staff training log. 
• Report any unusual findings or problems pertaining to program operations to the Director.
• Represent Ryan at local and regional meetings as requested. Respond to inquiries and solicitations for service and maintain program correspondence.
• Demonstrate a professional, courteous and respectful attitude in dealing with patients, immediate supervisor and other employees.
• Demonstrate the age-appropriate knowledge and skills necessary to provide HIV and Hepatitis testing services.
• Attend all meetings and/or training sessions as required.
• Immediately report any problems or unusual occurrences to supervisor.
• Perform other duties and/or projects as assigned.

Qualifications

Minimum Experience and Skills Required:

• Minimum 2 years of experience providing data analysis.
• Knowledge of HIV and Hepatitis Testing.
• Strong computer literacy with proficiency in standard office software/hardware such as Microsoft Word, Excel, Outlook, PowerPoint.
• Effective communication and writing skills.
• Excellent problem-solver capability with a demonstrated history of process improvement.
• Proven track record of organization, attention to detail and ability to respond promptly to requests, anticipate organizational needs, and maintain efficient office operations.

Education, Licenses and/or Certifications Required:

• Bachelor’s degree in public health or human Services or a related field.
• HIV Counseling and Testing certification.

Preferred Qualifications:

• Master’s Degree in Public Health or related field.
• Minimum 1 year of supervisory experience.
• Valid driver’s license.
• Bilingual (English/Spanish).

Minimal Training Time:  
180 actual workdays probationary period. 

Working Conditions: 

Physical Demands  
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

 While performing the duties of this job, the employee is frequently required to sit, stand, talk, and hear. 

 The employee is occasionally required to move about the office; use hands and fingers to feel, handle, or operate office equipment.  

 Specific vision abilities required by this job include close vision and the ability to adjust focus.  

 Work Environment 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   

The work is performed primarily in an office setting. The noise level in the work environment may vary. Field visits and outreach are also performed at homes, hospitals or other services agencies. 

Disclaimer 

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.  This position may be required to perform other duties.  If such work becomes a permanent and regular part of the job, a new description will be prepared.   

Equal Opportunity Employer 

Ryan Health is an Equal Opportunity Employer and does not discriminate on the basis of age, color, disability, ethnicity, marital or family status, national origin, race, religion, sex, sexual orientation, gender identity, military veteran status, or any other characteristic protected by law. 

Salary : $68,000 - $72,000