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Parts Manager

Williams Auto Group
Elmira, NY Full Time
POSTED ON 4/14/2025
AVAILABLE BEFORE 6/14/2025

Williams Auto Group is hiring! We are looking for an energetic, passionate individual to join our TEAM as a Parts Manager. This position plays a large role in the leadership of the dealership and will be part of one of the volume sales leaders in the market. Williams Auto Group offers a fun, fast-paced work environment with a focus on our customers and helping our community. Interested or want to learn more? Apply today! #TEAMWilliams #JoinTEAMWilliams
Essential Duties

Include but are not limited to:

· Forecasts goals and objectives for the department and strives to meet them.

· Hires, trains, motivates, counsels and monitors the performance of all parts department staff.

· Prepares and administers an annual operating budget for the parts department.

· Maintains a balanced inventory consistent with the requirements of the service department, body shop, wholesale accounts and the do-it-yourself public.

· Establishes pricing parameters in each customer category that generate sufficient gross profit to produce a satisfactory profit while maintaining customer loyalty.

· Establishes individual parts inventory levels and balances them for maximum turnover.

· Monitors and adjusts inventory to minimize obsolescence.

· Ensures that all parts are properly tagged so that the dealership recovers full credit from the factory.

· Supervises stock order procedures.

· Analyzes sales, expenses and inventory monthly to maintain profit goals.

· Develops and administers an aggressive wholesale parts program to produce profit.

· Ensures that the same high-quality level of service provided to outside customers is also provided to internal dealership customers.

· Works with the service manager to ensure a timely turnaround of parts needed for internal jobs.

· Attends managers meetings.

· Holds weekly department meetings.

· Analyzes departmental operations and storage layout and revises as needed for maximum effectiveness.

· Provides technical assistance to parts department employees.

· Monitors parts department employees' payroll records.

· Coordinates a prompt, efficient and timely flow of paperwork.

· Directs shipping and receiving efforts to ensure timely processing.

· Monitors daily reports and sales productivity.

· Develops and utilizes a lost sales tracking report.

· Directs outside parts and counter sales efforts, including a telemarketing program to keep in contact with customers.

· Prepares purchase orders and invoices for A/P daily.

· Takes advantage of all manufacturers' inventory co-op advertising.

· Develops, enforces and monitors guidelines for working with customers to ensure maximum customer satisfaction.

· Handles customer complaints immediately and according to the dealership's guidelines.

· Ensures that all dealership purchases are properly accounted for before payment is made.

· Assists in the collection of past-due accounts.

· Supervises custodians to ensure that work area is kept clean.

· Enforces safety requirements, including but not limited to forklift training and operation, processing of MSDS sheets on all products carried and OSHA Right-to-Know.

· Understands, keeps abreast of, and complies with federal, state and local regulations that may affect parts sales.

Skills and Qualifications

  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Strong communication skills.
  • Ability to effectively present information and respond to questions from groups of managers clients, customers and the general public.
  • Basic math skills.
  • Ability to think critically.
  • Strong problem-solving skills.
  • Strong leadership skills.

Education and/or Experience

  • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Certificates, Licenses, Registrations

· Manufacturer Training

· State Sales License

· Valid Driver's License

Benefits

· 401(k)

· 401(k) matching

· Dental insurance

· Employee discount

· Flexible spending account

· Health insurance

· Life insurance

· Paid time off

· Professional development assistance

· Referral program

· Retirement plan

· Vision insurance

Job Type: Full-time

Pay: $60,000.00 - $85,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Schedule:

  • 8 hour shift
  • Weekends as needed

Ability to Commute:

  • Elmira, NY 14903 (Required)

Work Location: In person

Salary : $60,000 - $85,000

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