What are the responsibilities and job description for the Parts Manager position at Williams Auto Group?
Williams Auto Group is hiring! We are looking for an energetic, passionate individual to join our TEAM as a Parts Manager. This position plays a large role in the leadership of the dealership and will be part of one of the volume sales leaders in the market. Williams Auto Group offers a fun, fast-paced work environment with a focus on our customers and helping our community. Interested or want to learn more? Apply today! #TEAMWilliams #JoinTEAMWilliams
Essential Duties
Include but are not limited to:
· Forecasts goals and objectives for the department and strives to meet them.
· Hires, trains, motivates, counsels and monitors the performance of all parts department staff.
· Prepares and administers an annual operating budget for the parts department.
· Maintains a balanced inventory consistent with the requirements of the service department, body shop, wholesale accounts and the do-it-yourself public.
· Establishes pricing parameters in each customer category that generate sufficient gross profit to produce a satisfactory profit while maintaining customer loyalty.
· Establishes individual parts inventory levels and balances them for maximum turnover.
· Monitors and adjusts inventory to minimize obsolescence.
· Ensures that all parts are properly tagged so that the dealership recovers full credit from the factory.
· Supervises stock order procedures.
· Analyzes sales, expenses and inventory monthly to maintain profit goals.
· Develops and administers an aggressive wholesale parts program to produce profit.
· Ensures that the same high-quality level of service provided to outside customers is also provided to internal dealership customers.
· Works with the service manager to ensure a timely turnaround of parts needed for internal jobs.
· Attends managers meetings.
· Holds weekly department meetings.
· Analyzes departmental operations and storage layout and revises as needed for maximum effectiveness.
· Provides technical assistance to parts department employees.
· Monitors parts department employees' payroll records.
· Coordinates a prompt, efficient and timely flow of paperwork.
· Directs shipping and receiving efforts to ensure timely processing.
· Monitors daily reports and sales productivity.
· Develops and utilizes a lost sales tracking report.
· Directs outside parts and counter sales efforts, including a telemarketing program to keep in contact with customers.
· Prepares purchase orders and invoices for A/P daily.
· Takes advantage of all manufacturers' inventory co-op advertising.
· Develops, enforces and monitors guidelines for working with customers to ensure maximum customer satisfaction.
· Handles customer complaints immediately and according to the dealership's guidelines.
· Ensures that all dealership purchases are properly accounted for before payment is made.
· Assists in the collection of past-due accounts.
· Supervises custodians to ensure that work area is kept clean.
· Enforces safety requirements, including but not limited to forklift training and operation, processing of MSDS sheets on all products carried and OSHA Right-to-Know.
· Understands, keeps abreast of, and complies with federal, state and local regulations that may affect parts sales.
Skills and Qualifications
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
- Ability to write routine reports and correspondence.
- Strong communication skills.
- Ability to effectively present information and respond to questions from groups of managers clients, customers and the general public.
- Basic math skills.
- Ability to think critically.
- Strong problem-solving skills.
- Strong leadership skills.
Education and/or Experience
- High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Certificates, Licenses, Registrations
· Manufacturer Training
· State Sales License
· Valid Driver's License
Benefits
· 401(k)
· 401(k) matching
· Dental insurance
· Employee discount
· Flexible spending account
· Health insurance
· Life insurance
· Paid time off
· Professional development assistance
· Referral program
· Retirement plan
· Vision insurance
Job Type: Full-time
Pay: $60,000.00 - $85,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Weekends as needed
Ability to Commute:
- Elmira, NY 14903 (Required)
Work Location: In person
Salary : $60,000 - $85,000