What are the responsibilities and job description for the Floral Designer/Customer Service Associate position at Williams Floral, Inc.?
Job Overview
We are seeking a creative and detail-oriented Floral Designer to join our team. The ideal candidate will have a passion for floral artistry and the ability to create stunning arrangements for various occasions. This role requires excellent customer service skills, as you will interact with clients to understand their needs and preferences. A background in retail sales and experience with e-commerce platforms will be beneficial in enhancing our customer experience.
Duties
- Design and create floral arrangements for events, weddings, and everyday occasions.
- Consult with customers to determine their floral needs and preferences.
- Process transactions using POS systems and cash registers.
- Collaborate with team members to achieve sales goals and enhance customer satisfaction.
- Utilize e-commerce platforms to showcase designs and manage online orders.
- Other duties as assigned to support business operations.
Experience
- Previous experience in floral design or a related field is preferred but not mandatory.
- Strong customer service skills with the ability to communicate effectively with clients.
- Familiarity with retail sales processes and point-of-sale (POS) systems.
- A creative mindset with an eye for detail and aesthetics.
Join us in creating beautiful floral experiences that bring joy to our customers!
Job Type: Full-time
Work Location: In person