What are the responsibilities and job description for the Patient Services Representative position at Williams Health & Wellness Clinic?
Overview
We are seeking a dedicated and organized Medical Receptionist to join our healthcare team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing the front office operations. This role is crucial in ensuring a smooth patient experience and supporting the overall efficiency of our medical practice.
Duties
- Greet patients and visitors warmly, providing a welcoming environment.
- Manage patient check-in and check-out processes efficiently.
- Schedule appointments and maintain the appointment calendar.
- Collect and verify patient information, including insurance details.
- Handle medical collections and process payments as necessary.
- Maintain accurate patient records and ensure confidentiality.
- Utilize office management software, including Eaglesoft, Epic, or eClinicalWorks, for data entry and retrieval.
- Assist with clerical duties such as filing, scanning, and faxing documents.
- Communicate effectively with healthcare providers to coordinate patient care.
- Stay informed about dental terminology and office procedures to assist patients accurately.
Skills
- Strong customer service skills with a friendly demeanor.
- Familiarity with dental terminology is preferred but not required.
- Proficient in office management practices and procedures.
- Experience in medical collections is a plus.
- Excellent clerical skills with attention to detail.
- Knowledge of software systems such as Eaglesoft, Epic, or eClinicalWorks is advantageous.
- Ability to provide outstanding patient service in a fast-paced environment.
- Strong organizational skills to manage multiple tasks efficiently.
Join our team as a Medical Receptionist where you will play an essential role in delivering quality care to our patients while ensuring the smooth operation of our front office.
Job Type: Contract
Pay: $13.00 - $16.00 per hour
Expected hours: 40 per week
Medical Specialty:
- Pediatrics
- Primary Care
- Urgent Care
Schedule:
- Monday to Friday
- Weekends as needed
People with a criminal record are encouraged to apply
Ability to Commute:
- Cheraw, SC 29520 (Required)
Ability to Relocate:
- Cheraw, SC 29520: Relocate before starting work (Required)
Work Location: In person
Salary : $13 - $16