What are the responsibilities and job description for the Office Services Associate- Mailroom - Mon - Fri 9am-6pm position at Williams Lea?
Williams Lea is hiring for an Office Services Associate for our Chicago office mail room to work Monday to Friday 9:00 to 6:00 pm!
Benefits:
- Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug)
- 401k Retirement Savings Plan Including Employer Match
- Paid Time Off (PTO)
- Life Insurance
- Paid Parental Leave
- Short-term & Long-term Disability
- Healthcare & Dependent Care Flexible Spending Accounts
- Domestic Partner Coverage
- Commuter Benefits
- Legal Assistance
- Employee Assistance Program (EAP)
- Additional Employee Perks and Discounts
The Office Services Associate is responsible for adding value in providing daily back office services for our client and teams. Services include but are not limited to reprographics (copy) and mail services in both physical and digital environments, with support for services in hospitality, facilities, and other Williams Lea service lines as needed.
Job Responsibilities:
- Organize & restock office supplies daily
- Deliver mail and packages throughout the client location
- Scan all incoming mail using client based digital mail application
- Maintain cleanliness of mailroom and supply room throughout the day
- Preparing UPS and other shipments, arranging messenger pick-up/deliveries
- Copying & binding (not often)
- Provide supply boxes to all new hires
- Assist colleagues with special project requests if needed
- Provide excellent customer service
- Previous mailroom experience is essential, ideally gained within a law firm
- Excellent computer skills including Microsoft software
- Exceptionally presented and professional at all times
- Adaptable, flexible and a team player
Job Requirements:
- High school diploma or equivalent.
- Must be able to lift to 50 lbs.
- Minimum (1) year office services experience preferably in a legal, banking or large corporate environment.
- Skilled in the use of fax, mail, phone & and/or digital reprographics equipment.
- Familiar with general fax, mail and reprographics procedures
- Attention to detail.
- Must have good organizational skills.
- Must be able to meet deadlines and complete all projects in a timely manner.
- Ability to handle sensitive and/or confidential documents and information.
- Able to make independent decisions that conform to business needs and policy.
- Good problem-solving skills, with the ability and understanding of when to escalate a problem to a supervisory level.
- Good written communication skills.
- Must work well in a team environment.
- Ability to work in a fast-paced environment.
- Professional telephone demeanor.
- Must be self-motivated with positive can-do attitude.
- Proven customer service skills are required to create, maintain and enhance customer relationships.
- Must be able to communicate and interact effectively with multi-functional and diverse backgrounds
Who we are: In a rapidly changing world, the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years.
Our 5,200 talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments.
We’re always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century, we continue helping businesses thrive in a future driven by digitization and virtualization.
It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.
Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing.
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