What are the responsibilities and job description for the Office Services Associate, Mon-Fri 10:30pm-7:30am position at Williams Lea?
Williams Lea is hiring for an Office Services Associate for our New York office to work Monday to Friday, 10:30 pm to 7:30 am!
Pay: $19.00 - 20.00/hour
Benefits:
- Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug)
- 401k Retirement Savings Plan Including Employer Match
- Paid Time Off (PTO)
- Life Insurance
- Paid Parental Leave
- Short-term & Long-term Disability
- Healthcare & Dependent Care Flexible Spending Accounts
- Domestic Partner Coverage
- Commuter Benefits
- Legal Assistance
- Employee Assistance Program (EAP)
- Additional Employee Perks and Discounts
Job Duties:
- Receives and processes workflow from Coordinator, Supervisor, and Manager.
- Assist the team in processing high volumes of incoming/ outgoing mail packages.
- Immediately escalates any operational problems or issues to Lead, Supervisor or Manager.
- Completes assignments in a timely manner.
- Processes mail: USPS, DHL, FedEx, UPS, and all other package handling.
- Read, interpret and understand all mail request emails and forms.
- Communicate with peers, Lead, Supervisor, and/or Manager and client on job or deadline
- issues.
- Applies Quality Assurance process to maintain efficient workflow and assure client
- satisfaction.
- Seeks assignments and ensures jobs are completed efficiently, accurately and within
- deadlines.
- Effective time management and maintaining timesheets.
- Receives and applies new training regarding policies and procedures.
- Handle sensitive and/or confidential documents and information.
- Maintain all logs and reporting documentation as required.
- Additional duties as required by client and management.
- Must be able to lift up to 50 lbs. on a regular basis
Job Qualifications:
- High school diploma or equivalent experience.
- Minimum 2 years of office services experience preferred, in a legal, banking or large corporate
- environment.
- Familiar with general fax, mail and reprographics procedures,
- Ability to handle sensitive and/or confidential documents and information.
- Ability to make independent decisions and use problem-solving skills.
- Capable of demonstrating exemplary work ethics and professionalism at all times.
- Ability to work in a fast-paced team environment.
- Attention to detail with emphasis on accuracy and quality.
- Exceptional customer service skills.
- Intermediate computer skills required.
- Must have good organizational skills.
- Professional telephone demeanor.
Who we are: In a rapidly changing world, the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years.
Our 5,200 talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments.
We’re always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century, we continue helping businesses thrive in a future driven by digitization and virtualization.
It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.
Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing.
#piq
Salary : $19 - $20
