What are the responsibilities and job description for the Office Services/Facilities Associate - Mon - Fri 8am-5pm or 9am-6pm position at Williams Lea?
Williams Lea is hiring for an Office Services/Facilities Associate for our New York City office to work Monday to Friday 8:00 am to 5:00 pm or 9:00 am to 6:00 pm!
Pay: $19.95 - $21.00/hour
Benefits:
- Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug)
- 401k Retirement Savings Plan Including Employer Match
- Paid Time Off (PTO)
- Life Insurance
- Paid Parental Leave
- Short-term & Long-term Disability
- Healthcare & Dependent Care Flexible Spending Accounts
- Domestic Partner Coverage
- Commuter Benefits
- Legal Assistance
- Employee Assistance Program (EAP)
- Additional Employee Perks and Discounts
This Office Services / Facilities Associate position is responsible for handling all day-to-day office services, with a primary emphasis on facilities issues including direct liaison with clients, vendors, security and building management as well as maintaining the overall integrity and operational functionality of the office, including aesthetics.
Job duties
(* denotes an “essential function”)
- Monitor Inbox and complete tasks following defined protocol and meeting our service level agreements
- Perform regular inspections of the client space (doors, furniture and fixtures) and escalate to relevant vendors for resolution
- Respond to employee facility related requests – temperature, parking, etc.
- Coordinate with Building Management on any issues relating to janitorial services, security, parking, etc.
- Support emergency evacuation plans/fire drills
- Interact with vendors for vending machines, coffee service, Life Safety Equipment, day porter, and other facility related services
- Obtain working knowledge on thermostats, HVAC controls, Fire Controls, Security alarm system
- Coordinate minor moves
- Coordinate furniture orders/minor furniture changes, some handy work may be needed for assembly or break down tables
- Manage building access/badges and internal keys
- Coordinate onboarding and offboarding of client staff
- Assist Account Manager/Facilities Manager with overall maintenance of offices and ad hoc/special administrative projects in support of client initiatives
- Work with manager to update Site Procedures Manual
- Set tone for the environment by maintaining a positive personality, sense of urgency, independent thinking, self starting and high-spirited “can-do” disposition
- Minimum of 1 year of work experience in the area field of facilities, property management or building operations. Professional environment preferred
- High School diploma or GED required
- Strong written and verbal skills
- Proven customer service skillset
- Experience with Microsoft Office (Word, PowerPoint and Excel), including Outlook email and calendar
- Experience in navigating a high-profile, high-paced environment
- Ability to problem solve, rationalize and mitigate/manage obstacles presented
- Self starter, task-oriented leader
- Ability to work overtime as needed
- Ability to handle sensitive and/or confidential information
- Proven ability to multi-task, meet deadlines and complete projects in a timely manner
- Demonstrate initiative and proactive thinking
- Ability to work well with others in a team atmosphere
- Maintain a professional appearance and high level customer service mindset at all times
- Ability to commit and adhere to all client values, principles and procedures
Job qualifications
Who we are: In a rapidly changing world, the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years.
Our 5,200 talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments.
We’re always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century, we continue helping businesses thrive in a future driven by digitization and virtualization.
It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.
Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing.
#piq
Salary : $20 - $21
