What are the responsibilities and job description for the Technical Support Associate position at Williams Lea?
Williams Lea is hiring for a Technical Support Associate for our San Francisco office to work Monday to Friday from 8 : 00 am to 5 : 00 pm Pacific! Position will require up to 10% travel.
Pay : $32.30 - $34.00 / hour
Benefits :
- Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug)
- 401k Retirement Savings Plan Including Employer Match
- Paid Time Off (PTO)
- Life Insurance
- Paid Parental Leave
- Short-term & Long-term Disability
- Healthcare & Dependent Care Flexible Spending Accounts
- Domestic Partner Coverage
- Commuter Benefits
- Legal Assistance
- Employee Assistance Program (EAP)
- Additional Employee Perks and Discounts
The Technical Support Associate is a member of the on-site Williams Lea Tag team delivering exceptional customer service at our client locations. Responsibilities include providing a combination of software and systems support, basic troubleshooting, and incident management documentation.
Job Duties
Job Qualifications
Who we are : In a rapidly changing world, the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years.
Our 5,200 talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments.
We’re always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century, we continue helping businesses thrive in a future driven by digitization and virtualization.
It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic / civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.
Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing.
Salary : $32 - $34
