What are the responsibilities and job description for the Table Server Assistant position at Williamsburg Inn?
Description
The Williamsburg InnThe Williamsburg Inn, built in 1937 by John D. Rockefeller, Jr., was designed to offer an exceptional lodging and dining experience for visitors to his extensive restoration of Virginia's colonial capital. The Williamsburg Inn is listed on the National Register of Historic Places, recognized by the National Trust for Historic Preservation as a Historic Hotel of America and is a proud member of Preferred Hotels and Resorts Worldwide. It has also been recognized in Travel Leisure’s Top 100 Hotels in the World and Conde Nast Traveler’s Top 100 Hotels worldwide. The Williamsburg Inn is renowned for delivering exceptional Five Star, Five Diamond service to its guests.
Essential Duties:
- Assists servers with clearing tables in a Five Star manner.
- Provides water and coffee service throughout the meal.
- Provides bread and butter service.
- Maintains dining room stations before, during, and after service. This includes polishing silverware, glassware, folding linen napkins and maintaining a clean station.
- Resets tables to a Five Star standard.
- Takes necessary precautions to avoid breakage of glassware and dinnerware.
- Assists the Servers throughout the shift and seeks to learn all the materials provided to our wait staff in order to obtain the level of mastery in all aspects of the role.
- Places the needs of the guest above all else and ensures a Five Star dining experience.
Requirements:
- 6 months to one year of food service or restaurant experience
- Demonstrated excellent public contact skills
- We are hiring for all shifts including days, nights, weekends and holidays.
- Ability to: (1) interact effectively with guests, employees and supervisors; (2) maintain standards listed below
- Physical requirements include, but are not limited to: (1) lifting and carrying up to 35 pounds; (2) working while standing for long periods of time
Expectations:
- Maintain an upbeat attitude and a positive, enthusiastic mindset.
- Greet guests, employees, managers, and supervisors with a warm smile and friendly demeanor.
- Always treat everyone with respect and work cooperatively with colleagues and management.
- Arrive on time to work and as scheduled.
- Adhere to established uniform and appearance policies.
- Perform assigned tasks accurately and on time.
