Juvenile Probation Officer I: Residential Case Manager

Reporting directly to a Juvenile Probation Supervisor, responsible for providing case management and supervision of youth on assigned caseload using trauma-informed practices. Level I of II in Juvenile Probation.

• Understands, practices, and promotes the vision of Williamson County Juvenile Services
• Maintains daily focus on the department’s service philosophy when interacting with youth, including emphasis on Developmental Assets, Developmental Relationships, SPARK identification, Motivational Interviewing, and Trust-Based Relational Intervention (TBRI)
• Engages with youth on caseload to develop relationships and focus efforts toward diversion of youth from commitment to the Texas Juvenile Justice Department (TJJD)
• Models positive behavior and leadership to youth in all interactions
• Redirects youth behavior using appropriate trauma-focused interventions when necessary
• Interviews and counsel offenders and families in development and rehabilitation
• Appears in juvenile court and testifies in hearings regarding youth on caseload
• Provides supervision of youth on Conditions of Release, monitor compliance with Electronic Monitor for youth placed on Deferred Prosecution and Court Ordered Probation
• Maintains compliance with daily, weekly, monthly and quarterly contact and case plan standards
• Coordinates and transports juveniles for various appointments outside the facility, and for placement in out-of-county and TJJD facilities
• Develops relationships and communicates regularly with personnel in law enforcement, schools, courts, community organizations, and other social service agencies
• Readily complies with departmental/countywide policies and TJJD standards
• The physical demands and environmental factors listed below, as well as regular attendance, are also essential functions for this position
• Coordinates, supervises, and facilitates special programs, such as Family Nights 
• Performs detention and probation intake meetings with youth and family
• Attends all meeting and trainings as required
• Performs special duties as assigned

Residential Case Management Assignment

• Collaborates with all relevant staff and counselors to provide case management supervision to residential caseload of juveniles on highest levels of supervision.
• Attends expulsion hearings in each school district throughout the county, as needed
• Conducts and facilitates the intake process for youth placed into the Juvenile Justice Alternative Education Program (JJAEP) and the CORE therapeutic residential program
• Works closely with JJAEP school personnel in recording attendance and progress
• Assists with compiling, monitoring, and recording statistical data for reports to TJJD

ORGANIZATION RELATIONSHIPS

• Reports directly to – Juvenile Services Probation Supervisor or designee
• Direct Reports – No

PHYSICAL DEMANDS

• Ability to use non-violent physical restraint and non-hostile management of aggressive behavior
• Position requires prolonged walking, standing, sitting, bending, reaching, twisting, pulling, pushing, kneeling, squatting, writing, and typing in the performance of daily activities
• Position involves operating motor vehicles
• Position involves using mechanical restraint devices (handcuffs and leg shackles)

ENVIRONMENTAL FACTORS

• Continuous contact with youth accused of or adjudicated for various crimes
• Work is primarily conducted indoors in air-conditioned building
• May be required to perform some work outdoors in inclement weather (heat, cold, wet conditions)

IRREGULAR HOURS

• Serves on-call on a 24-hour basis
• Requires flexibility to work days, evenings, and/or weekend hours
• Ability to work scheduled Saturdays supervising juveniles in programs
• May be deemed essential personnel in the event of an emergency
• Regular attendance is required

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified in this position. This job description is subject to change as the needs and requirements of the job change.

• Bachelor's degree from accredited college or university recognized by the Texas Higher Education Coordinating Board (THECB)
• Must be at least 21 years of age and have a non-disqualifying criminal history per Texas Administrative Code Sections 344.200 and 344.400
• Maintain a satisfactory motor vehicle record

LICENSES AND CERTIFICATIONS

Required by date of employment

• Valid driver’s license
• Written proof of one year of related work experience from previous employer (on employer’s letterhead to include: dates of employment, description of job duties and performance) OR certified original of Masters’ degree transcript

Required within six (6) months of employment

• Texas Juvenile Justice Department (TJJD) Juvenile Probation Officer certification
• Cardiopulmonary resuscitation (CPR) certification
• First aid certification
• Crisis Prevention Institute (CPI) certification
• Trust Based Relational Intervention (TBRI) trained

PREFERRED QUALIFICATIONS 

• Bilingual Spanish speaker
• Knowledge of and skill with basic computer programs to complete forms and required documentation for caseload management
• Prior experience working with at-risk youth

EMPLOYMENT TESTING 

Employment is contingent on passing any post-offer pre-employment screening as listed below:

• Criminal background check: Yes
• Motor Vehicle Record check: Yes
• Drug screening: Yes
• Physical exam: Yes
• Psychological exam: No
• Additional: Child Abuse Registry Check, The Diana Screen®

A Williamson County online application (resumes alone are not sufficient) must be received before the position is closed. Positions are open until filled, subject to close at any time after five (5) business days. The Human Resources Department is located at 100 Wilco Way, Georgetown, TX 78626. Phone (512) 943-1533 or visit our website at www.wilcotx.gov/469/Human-Resources.  
 

Williamson County is an Equal Opportunity Employer and complies with the Americans with Disabilities Act and Uniformed Services Employment and Reemployment Rights Act (USERRA).  If you require an accommodation in order to apply for a position, please request assistance from the Human Resources Department.

TOBACCO FREE WORKPLACE POLICY

Williamson County is a tobacco free workplace. The use of tobacco products (e.g., cigarettes, cigars, pipes, snuff, chew, etc.) and Electronic Nicotine Delivery Systems (ENDS) (e.g., vapor, e-cigarettes, etc.) is prohibited on all Williamson County premises. Employees who violate this policy are subject to appropriate disciplinary action up to and including termination of employment.

Salary : $50,594 - $58,183