Front Desk Dental Receptionist

Job Title: Front Desk Receptionist

Location: Columbia, IL

Job Type: Full-time (32-40 hours)

Reports to: Office Manager

Job Summary:

· We are looking for a friendly and professional Front Desk Receptionist to join our dental office team. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service and administrative support. The Front Desk Receptionist will manage patient appointments, answer inquiries, and ensure a smooth and welcoming experience for everyone visiting our practice.

Key Responsibilities:

Patient Reception:

· Greet and welcome patients as they arrive at the office.

· Check-in patients, verify their information, and update records as needed.

· Assist patients with completing necessary forms and documents.

· Manage patient appointments and maintain the office schedule.

· Confirm and remind patients of their appointments via phone, email, or text.

· Handle appointment cancellations and rescheduling efficiently.

Communication:

· Answer incoming calls and respond to patient inquiries.

· Relay messages to dental staff and ensure effective communication within the office.

· Provide information about dental services, insurance, and payment options.

Administrative Tasks:

· Maintain a clean and organized reception area.

· Process patient payments and issue receipts.

· Assist with billing, insurance claims, and other administrative duties as required.

Patient Relations:

· Address patient concerns and provide excellent customer service.

· Ensure patient comfort and satisfaction during their visit.

· Uphold confidentiality and adhere to HIPAA regulations.

Qualifications:

Education:

· High school diploma or equivalent.

Experience:

· Previous experience in a dental or medical office preferred.

Skills:

· Excellent communication and interpersonal skills.

· Strong organizational and multitasking abilities.

· Proficiency in using office software and dental office management systems.

· Ability to remain calm and professional in a fast-paced environment.

Benefits:

· Competitive hourly wage.

· Available health insurance (for full-time employees).

· Paid time off and holidays.

· Training and professional development opportunities.

· Retirement plan

How to Apply:

· Interested candidates should submit their resume to williamsondental@gmail.com. We look forward to welcoming a dedicated and enthusiastic individual to our team!

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Expected hours: 32 – 40 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Retirement plan

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Experience:

• Customer service: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Ability to Commute:

• Columbia, IL 62236 (Required)

Ability to Relocate:

• Columbia, IL 62236: Relocate before starting work (Required)

Work Location: In person

Salary : $20 - $24