What are the responsibilities and job description for the Registration Clerk - PRN - Shift Varies - Outpatient Imaging Center position at Williamson Medical Center?
ABOUT WILLIAMSON HEALTH | Williamson Health is a regional healthcare system based in Williamson County, Tennessee, with more than 2,300 employees across more than 30 locations and more than 860 physicians and advanced care practitioners offering exceptional healthcare across 60-plus specialties and subspecialties close to home. The flagship facility, Williamson Medical Center, which recently opened its new Boyer-Bryan West Tower, offers extensive women’s services, state-of-the-art cardiology services, advanced surgical technologies, an award-winning obstetrics and NICU, leading-edge orthopaedics, outpatient imaging services, and distinct comprehensive emergency and inpatient services for both adult and pediatric patients. Other Williamson Health service providers include the Bone and Joint Institute of Tennessee, The Turner-Dugas Breast Health Center, Monroe Carell Jr. Children’s Hospital Vanderbilt at Williamson Medical Center, Williamson Health physician practices that are strategically located throughout the community, countywide Emergency Medical Services that include 18 rapid response units, Williamson Health Foundation, and multiple joint venture Vanderbilt Health and Williamson Medical Center Walk-In Clinics in Williamson County. Learn more about our many specialized services at WilliamsonHealth.org.
Williamson Health is a system where your talents will be valued and your skillset expanded. We are rooted in our promise to world-class, compassionate care for the residents of Williamson County and surrounding communities, taking exceptional pride in serving our community. We’re committed to empowering our employees to work in innovative ways and reserve time and space for curiosity, laughter and creativity. We value and support the diversity and cultural differences among one another and are committed to upholding an inclusive environment that appreciates the uniqueness of all individuals. Our values are at the heart of everything we do: respect for every individual, the health and total well-being of all people, human compassion and integrity. These shape who we are as an organization and are essential for delivering the highest level of culturally competent care and treatment of every patient, family member, visitor, physician and employee.
Williamson Health is pleased to offer a comprehensive benefits program, that offers you choice and flexibility, so you can take charge of your physical, financial, and emotional well-being.
o Medical, Dental, Vision
o PTO
o Retirement Matching
o Tuition reimbursement
o Discount programs
o FSA (Flexible Spending Accounts)
o Identity Theft Protection
o Legal Aid
Williamson Health is an equal-opportunity employer and a drug-free workplace.
POSITION SUMMARY
To obtain accurate demographic and financial data for medical record documentation, billing and collections. Perform order entry for medical imaging procedures in addition to scanning physician orders into PACS. Welcome all visitors with courtesy and professionalism. Promote teamwork by working efficiently to reduce patient wait times from registration to point of service.
POSITION REQUIREMENTS
Formal Education / Training:
High school diploma or equivalent.
Workplace Experience:
At least one year of clerical office experience
Equipment and Skills Training:
Ability to use telephone, Meditech computer system, Passport insurance verification system, Valco scanning software, Label and Armband printer, Copier, Healthstream On-line Education system, PACS and CD Software.
Physical Environment:
Office in all areas pertinent to position
Physical Effort:
Able to communicate in English verbally and legibly.
Efficient oral and written communication.
Prolonged sitting, standing, bending, walking.
Consistent keyboard and terminal usage.
The ability to work well under pressure, to function dependently and independently.
Ability to push wheelchairs up to 250 lbs with assistance.
PERFORMANCE STANDARDS
- Enters complete and accurate patient information in the Meditech computer system and uses QA as a measurement tool to maintain a 95% accuracy registration rate.
- Obtains patient signatures on medical and financial document (s). Scans all documents required into the computer system.
- Completes assignment before leaving and is willing to stay over when workload dictates.
- Focuses on patient volume to minimize registration wait time and manages time efficiently.
- Attendance - Maintains minimal unscheduled absences as per Williamson Health attendance policy. Gives proper notice when requesting PTO.
- Verifies insurance coverage for Workers Compensation upon registration.
- Recognizes need for change in daily routine; willingly to alter lunch/break schedule to accommodate patients.
- Reports concerns to supervisor or director requiring attention.
- Call physician offices for corrections or revisions to orders as appropriate, while being friendly and courteous to office personnel.
- Efficiency- Consistently maintains production level in comparison with peer group. Equal distribution of work-load.
- Collect payment of co-pay/self-pay portions when applicable.
- Demonstrates the use of e-mail for communication and feedback. Reads them and responds in a timely manner.
