What are the responsibilities and job description for the Williamstown Theatre Festival is hiring: Audience Engagement Assistant in Willia position at Williamstown Theatre Festival?
POSITION : Audience Engagement Assistant (8)
CLASSIFICATION : Seasonal
STATUS : Non-Exempt
REPORTS TO : Box Office Leads and House Managers, with department supervision by the Audience Engagement Manager
SUPERVISES : N / A
LOCATION : On-site in Williamstown, MA
COMPENSATION : $18 / hour
HIRING TIMELINE : Applications to be accepted until positions are filled with a priority application deadline of February 17. Application review and interviews to be conducted starting February 18, with an anticipated start date of July 1 and anticipated end date of August 10.
Job Summary
The Audience Engagement Assistants serve as some of the most public-facing members of the Williamstown Theatre Festival team, assisting both the Box Office and House Management in ensuring a smooth Front of House operation during the run of multiple productions in multiple venues throughout the season. Reporting to both Box Office Management and House Management, with department supervision by the Audience Engagement Manager, the Audience Engagement Assistants help the entire team create a patron-centric welcoming environment at the Festival.
Primary Responsibilities and Expectations
- Assist the Front of House operations during performances :
Greet patrons and assist them by answering questions, addressing concerns, providing directions, scanning tickets, ushering, and seating
Preferred Qualifications
About Williamstown Theatre Festival
Williamstown Theatre Festival is committed to telling diverse stories and to fostering an inclusive environment both onstage and off. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. We believe that opportunity, access, resources, and rewards should be available to and for the benefit of all. Therefore, WTF is an equal opportunity employer, and all qualified applicants shall be afforded equal employment opportunities without discrimination because of race, color, religion, sexual orientation, national origin, age, sex / gender (including pregnancy and gender identity), disability, military status, veteran status, marital status, familial status, ancestry, genetics, or any other class or characteristic protected by federal, state or local law. Candidates from populations underrepresented in the theater field are strongly encouraged to apply.
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Salary : $18
