What are the responsibilities and job description for the Host/Server position at Willie's Restaurant & Bar?
Overview:
We are seeking a friendly and customer-oriented individual to join our team as a Host/Server. As a Host/Server, you will play a crucial role in providing exceptional guest service and ensuring a positive dining experience for our customers. This position requires excellent communication skills, attention to detail, and the ability to work in a fast-paced environment.
Duties:
- Greet and welcome guests upon arrival
- Escort guests to their tables and provide menus
- Assist guests with seating arrangements and special requests
- Take food and drink orders accurately and efficiently
- Relay orders to the kitchen and bar staff
- Serve food and beverages to guests in a timely manner
- Ensure guest satisfaction by addressing any concerns or issues promptly
- Handle cash transactions and process payments using POS systems (e.g., Aloha POS)
- Maintain cleanliness and organization of the dining area
- Collaborate with other team members to provide excellent guest service
Qualifications:
- Previous experience in guest relations or customer service is preferred
- Familiarity with POS systems, specifically Aloha POS, is a plus
- Strong interpersonal skills and the ability to communicate effectively with guests and team members
- Excellent phone etiquette and the ability to handle inquiries or reservations over the phone
- Ability to multitask and work efficiently in a fast-paced environment
- Knowledge of food service procedures is desirable
- A positive attitude, friendly demeanor, and willingness to help others
Note: This is a paid position. We value our employees' contributions and offer competitive compensation along with opportunities for growth within our organization.
If you are passionate about providing exceptional service and enjoy working in a dynamic team environment, we would love to hear from you. Apply today to join our team as a Host/Server!
Job Types: Full-time, Part-time
Pay: $10.00 - $12.00 per hour
Expected hours: 15 – 40 per week
Benefits:
- Flexible schedule
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Application Question(s):
- Why are you interested in a position at Willie’s?
- Are you available on Saturday and Sunday?
- Why do you think you will be a great fit for our team?
- Are you applying for the host or server position?
Ability to Relocate:
- Baton Rouge, LA 70816: Relocate before starting work (Required)
Work Location: In person
Salary : $10 - $12