What are the responsibilities and job description for the Assistant Front End Manager position at Willimantic Food Co-op?
Are you passionate about great customer service, teamwork, and community?
Come join the Willimantic Food Co-op as our next Assistant Front End Manager!
We’re looking for a friendly, organized, and energetic person to help lead our front end operations. If you love working with people, enjoy solving problems on the fly, and want to be part of a cooperative business that cares about its members, we want to meet you!
Top 6 Tasks
- Support and supervise our amazing cashier team.
- Ensure excellent customer service at the registers and throughout the store.
- Help with scheduling, training new staff, and keeping the front end running smoothly.
- Manage cash handling, drawer counts, and opening/closing duties.
- Keep the front end organized, welcoming, and efficient.
- Work closely with all departments including working regularly assigned Manager on Duty shifts to keep the store flowing.
The Tools You'll Use
- Point of Sale (POS) Systems (training provided!)
- Email, Excel, Word
Opportunities for Growth
- Cross-training in other departments
- Career development training
- Food Co-op industry education
What We’re Looking For
- 3-5 years of cashiering
- 1-2 years retail leadership experience (co-op experience a bonus!)
- Strong customer service and communication skills
- Ability to lead by example and work calmly under pressure
- Interest in community, local food, and cooperative values
- Flexible availability, including weekends and holidays
Physical Requirements
- Ability to stand, walk, and move for up to 8 hours
- Able to lift up to 40 pounds
- Comfortable bending, reaching, and operating POS equipment
At the Willimantic Food Co-op, we believe in cooperation, diversity, and building a vibrant, welcoming community.
We are an equal opportunity employer and encourage everyone to apply!