What are the responsibilities and job description for the Patient Care Coordinator position at Willis Cosmetic Surgery P.C?
Are you passionate about delivering exceptional patient experiences and helping people feel confident? Join the team at Willis Cosmetic Surgery, where we provide cutting-edge cosmetic treatments and foster a welcoming, inclusive environment.
Key Responsibilities
- Serve as the primary point of contact for patients, ensuring a professional, warm, and inclusive experience.
- Schedule consultations, treatments, and follow-up appointments efficiently.
- Build and maintain relationships with potential and existing patients through follow-ups and rapport building.
- Educate patients on procedures, products, and financial options.
- Coordinate pre- and post-operative care, providing clear instructions and addressing patient questions.
- Track and manage leads, ensuring follow-through with potential patients.
- Maintain patient records, ensuring confidentiality and HIPAA compliance.
- Assist with financial transactions, including invoices and payments.
- Contribute to an organized, professional, and welcoming front desk environment.
Qualifications
- Patient care coordinator experience preferred but not required.
- Sales and medical background required; other candidates with strong organization and interpersonal skills will be considered.
- High school diploma required; experience prioritized over a four-year degree.
- Strong organizational skills, attention to detail, and ability to multitask.
- Excellent communication and interpersonal skills.
- Ability to work collaboratively and independently in a fast-paced environment.
Work Hours
- Full-time, Monday–Friday, 9 AM–5 PM.
- Early-out Fridays most weeks.
- No weekends or holidays.
Compensation & Benefits
- Starting at $50,000/year, depending on experience, plus bonuses.
- 2 weeks of paid time off (PTO).
- Free med spa services.
- Free surgery (Dr. Willis’s fee waived) after one year of employment.
- No health insurance at this time.
Work Location
- Primarily in-person with potential for hybrid work as the role develops.
- Office located at 15322 Manchester Rd, Ballwin, Missouri.
About Willis Cosmetic Surgery
Willis Cosmetic Surgery is dedicated to providing natural, beautiful results while creating an inclusive environment that welcomes people of all backgrounds. We do not discriminate based on sex, religion, ethnicity, or any other identity. Our core values focus on warmth, professionalism, and individualized care for every patient.
How to Apply
Submit your resume and cover letter detailing your relevant experience and interest in the Patient Care Coordinator role.
Job Type: Full-time
Pay: From $50,000.00 per year
Benefits:
- Disability insurance
- Employee discount
- Life insurance
- Paid time off
- Referral program
Schedule:
- Monday to Friday
Experience:
- Patient care: 1 year (Preferred)
- Medical office: 1 year (Preferred)
- Sales: 1 year (Preferred)
Ability to Commute:
- Ballwin, MO 63011 (Required)
Ability to Relocate:
- Ballwin, MO 63011: Relocate before starting work (Required)
Work Location: In person
Salary : $50,000