Dispatch Level 1

Dispatch

We are a family-owned company based in Louisville, Kentucky that believes in opening doors to long-lasting relationships while securing a lifetime of experiences.

The Company: Willis Klein Locksmithing & Security is a trusted third-generation expert in residential lock installation and door hardware and is known for the great care we take with clients and employees alike.

• Our Key Shop provides residents with in-store lock repair services, key replacement and other key and lock services.

The Position: We’re looking for Dispatchers. The pay range we’re offering is $18 - $22 depending on experience.

• We offer Health, Dental, Vision and Life Insurance
• We also offer PTO and Retirement Plans

Requirements:

• Must be a team player
• Must have great attention to detail
• Must be able to work well with others
• Must be on time and ready to work at the beginning of each shift
• Must be able to follow direction without complaint and respectfully offer feedback or suggestions on improvements.
• Ability to multi-task and/or change tasks with little to no notice as business dictate

Responsibilities:

• Take customer calls
• Schedule Service Technicians
• Problem solving and customer issue trouble shooting
• Create Bids for customers
• Create Service Tickets
• Finalize Invoices and accept customer payments

The Location: Willis Klein Locksmithing & Security is based in Louisville, Kentucky. This is a great place to live because of the affordable housing market, adequate outdoor recreation, and quality education. Louisville is also home to a thriving culinary scene, action-packed sporting events, and the Kentucky Derby!

Why Should You Apply?

• Career Advancement. We’re committed to helping each team member become a skilled craftsman with a variety of training and development opportunities. See where your Willis Klein career can take you.
• Team Culture. At Willis Klein, our culture is at the heart of everything we do. We’re dedicated to providing our team members with a safe, inclusive, and collaborative work environment that supports growth and longevity.
• Extensive Benefits Package. In addition to our standard benefits, we also offer our team members Paid Holidays, Referral program, Life Insurance, employee discounts, paid training and more!

Willis Klein Locksmithing & Security is an Equal Opportunity Employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or protected veteran status and will not be discriminated against based on disability.