Desktop Delivery Architect

Summary

Willkie Farr & Gallagher LLP is looking for Desktop Delivery Architect to support the Information Technology department. Willkie is an elite international law firm of approximately 1,200 lawyers located in 15 offices in six countries. 

The Desktop Delivery Architect will be responsible for reviewing existing architecture and configuration plans and provide a detailed assessment of a product’s current or planned configuration and make recommendations to reduce the time needed for successful deployments or migrations, advise business users on best practices for Windows Desktop architecture, design, development, or integration processes to reduce future problems and conduct root cause analysis of critical situations.

At Willkie, we believe great people are the key to our success. As such, we are offering a highly competitive compensation package with exceptional benefits. If you are looking to work in a friendly, collaborative environment that affords unique opportunities to expand your professional development, this role is for you.

Responsibilities

• Partner with client stakeholders to translate business requirements into solutions to deploy, upgrade, or migrate to the latest Microsoft technologies
• Review existing architecture and configuration plans and provide a detailed assessment of a product’s current or planned configuration and make recommendations to reduce the time needed for successful deployments or migrations
• Advise business users on best practices for Windows Desktop architecture, design, development, or integration processes to reduce future problems
• Conduct root cause analysis of critical situations and make recommendations and plans for preventing recurrences
• Collaborate to examine ticket trends and identify recurring issues and common threads 
• Analyze issues and engineer changes to proactively prevent and solve current problems
• Lead reactive troubleshooting or proactive service delivery, such as a risk assessment or a health assessment
• Act as the SME through design, implementation, and support of solutions with Windows Desktop
• Stay abreast of new technologies and application releases
• Articulate effectively to both technical and non-technical resources across all levels of an organization
• Participate in problem analysis and assist in determining strategic software solutions and enhancements to address identified issues
• Support and implement changes for Azure Active Directory
• Implement and support Windows Virtual Desktop service in Azure   
• Perform other duties as assigned

Qualifications

• Microsoft:  Windows Server, Power Shell, Active Directory, GPOs
• SCCM 2016 product experience required, including experience with Windows 10 unattended deployment, software updates, and software deployments and upgrades
• SCOM 2016 product experience preferred, including experience with application and health monitoring using management packs
• Experience with the installation , configuration and administration of Microsoft System Center Operations Manager 2016
• Experience with application /network performance and availability monitoring
• Experience using the Microsoft Windows PowerShell scripting engine to automate tasks with SCOM
• Expert knowledge of VDI Image Management – creation, updates, versioning and provisioning of VDI images
• Working knowledge of AppSense is preferred
• Working knowledge of VDI (Citrix preferred):  XenApp 7.x, XenDesktop 7.x, HDXInsight, NetScaler, Storefront, VMWare Horizon View
• Working knowledge of VMware: vSphere ESXi
• Scripting skills in VBScript or PowerShell

ADA Requirements

• Ability to sit at a desk most of the working day and walk short distances
• Needs manual dexterity, speed and accuracy in handling office equipment
• Ability to work efficiently and accurately in an atmosphere of frequent interruption
• Ability to work in close proximity to other individuals
• Ability to carry light [to moderate] objects, e.g., files, small objects and supplies a short distance.
• Must be able to lift, carry and move objects up to 15lbs. 

Employment Status

Exempt

Pay Range

Pay Range Statement

The salary range for this role represents the Firm’s good faith and reasonable estimate of the range of possible compensation at the time of posting. Actual compensation will be dependent upon a number of factors, including but not limited to, the candidate’s relevant experience, qualifications and location. Willkie offers a comprehensive suite of benefit programs to all eligible employees. A summary of available benefits can be found here in the Career section of the Firm’s website.

EEO Statement

Willkie Farr & Gallagher is an Equal Opportunity employer. We do not discriminate based upon actual or perceived: race, color, age, religious creed, citizenship, citizenship status and alienage, nationality, national origin or ancestry, ethnicity or creed, disability, genetic information or medical condition, pregnancy or maternity, paternity, marital or civil partnership status, caregiver status, gender (including gender identity, expression, nonconformity, gender reassignment or status as a transgender individual), sex, sexual orientation or preference, veteran or military status, height, weight or any other characteristic protected by law. We are committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let the hiring manager know.

California Applicants

Pursuant to the City of Los Angeles Fair Chance Initiative for Hiring Ordinance (FCIHO) and the San Francisco Fair Chance Ordinance, we will consider qualified applicant with arrest and conviction records.

Salary : $190,000 - $200,000