What are the responsibilities and job description for the Host position at Willoughby Tacos LLC?
SUMMARY:
The Host/Hostess performs guest service by greeting guests and seating all as promptly as possible. The Host/ Hostess always greets Barrio guests in a warm, hospitable manner and arranges seating in the most organized fashion. The Host/Hostess is always appropriately dressed and ready to seat guests at a clean, adequately prepared table.
Qualifications
- Read, write, and comprehend the English language
- Work at a pace consistent with changing business volume and demands
- Ability to learn quickly
- Ability to understand and carry out oral and written instructions and request clarification when needed
- Strong interpersonal skills
- Ability to work as part of a team
- Ability to build relationships
Physical requirements
- Ability to stand and walk continually throughout shift
- Ability to bend, stoop, and reach while carrying serving trays weighing up to 50 pounds
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Performs guest service by greeting guests and seating all tables as promptly as possible
- Always greets guests in a warm, hospitable manner and arranges seating in the most organized fashion
- Ensures that all available tables are clean and properly prepared
- Exhibits professional, sincere hospitality towards all guests at all times.
- Maintains a calm demeanor during periods of high volume or unusual events to keep the store operating to standards of excellence and to set a positive example
- Carefully monitors the operation of the restaurant and assists the manager in identifying and solving present and potential guest problems
- Follows Barrio operational policies and procedures, including safety and security, to ensure the safety of all employees and guests during each shift
- Maintains a clean and organized workspace
- Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
- Available to work flexible hours that may include early mornings, evenings, weekends, nights, and/or holidays
- Meet store operating policies and standards with cash handling and restaurant safety and security, with or without reasonable accommodation
- Engage with and understand our guests, including discovering and responding to guest needs through clear and pleasant communication
- Comply with a dress code prohibiting tattoos on the face or throat or any septum rings.
- Available to perform many different tasks within the store during each shift