RBT & Operations Manager

Willow ABA Services is currently seeking a qualified RBT & Operations Manager to implement 1:1 behavioral intervention programs to persons of all ages with autism and related disorders under the supervision of a BCBA and help guide the clinic and administratively directly impact the lives for our families with children on the Autism spectrum.

This is a fulfilling position where you can expand your knowledge of ABA, clinical administration, and providing managerial expertise with full-time hours.

Why join the Willow ABA team?

At Willow ABA, we want our employees to know they are secure, significant, and accepted. We understand the world of ABA can get overwhelming, especially for someone who is exposed to it for the first time. As a Willow employee, you will be supported throughout the learning process. We recognize that not all people learn the same way, so training will be individualized to ensure you understand your job prior to being expected to be independent.

• Just like we teach our clients to accept differences, we also encourage our staff to embrace theirs. Your differences are not only welcomed, but they are needed
• We don’t want this to be just a 9-5 job for you. We want you to continue to grow, learn, and find your passion
• We will cross-train you to capitalize on your individual skills and interests by designing new roles and interests that fit your passions
  
  

How we invest in our staff:

• We provide the required 40-hour training in addition to hands-on training with our Clinical Director before taking the proctored RBT exam
• We also provide our RBTs with extensive 1:1 training on individual students as well as a list of competencies to pass prior to being approved to work with each client independently
• Similarly, we provide substantial monthly supervision in which our BCBAs provide feedback and training on treatment protocols and individualized programming
  
  

Responsibilities:

• Scheduling Registered Behavior Technicians (RBTs) and clients on a daily basis
• Managing a robust, dynamic schedule. This requires elevated critical thinking abilities as the schedule changes daily based on staff’s availability, caseload and client availability that can change day of
• Providing administrative guidance and support to families during the intake & onboarding process, including providing information on the services we have available, collecting and appropriately storing necessary documents, and scheduling appointments as needed
• Maintaining daily availability and staffing needs, projecting for new hires and overseeing employee time off requests as daily availability allows
• Managing staffing needs, including projecting turnover, recruiting needs, and coordinating orientation & trainings for new employees
• Approving timesheets weekly, cross referencing Willow’s time keeping system with Central Reach, making any corrections necessary and staying in contact with the CFO to properly adjust items as needed to run payroll. This will include the management of time off request approvals and denials
• Ensuring staff timesheets are accurate, complete, and submitted prior to payroll deadlines
• Managing time off requests
• Auditing billable appointments every morning promptly, staying in communication with the Director of Billing to allow for daily billing of prior days services
• Understanding the data collection software (Central Reach), mastery of this software is paramount to the success of this position
• Assuring the clinic is abiding by HIPAA guidelines, OSHA regulations, city, state and federal laws as applicable
• Obtaining knowledge on all insurance companies we work with and the criteria they require for ABA providers to abide by and stay in compliance with
• Understanding applicable insurance company policies
• Responsible for the cleanliness of the clinic (delegated and directly), organization of the clinic, regular checks on functioning stimuli for clients and requesting replacements as necessary
• Ensures the clinic is clean, organized, and well-maintained
• Performing requisition orders for all supplies needed for the clinic to properly function as well as maintaining inventory checks periodically to satisfy the requirements of the clinic
• Routinely check and process mail, scanning all insurance documents to the Director of Insurance and all Accounts Payable to CFO, scanning all check to both as well as endorsing and depositing all checks as soon as received
• Completing various forecasting spreadsheets, trackers and information routinely and as requested by the CEO, CFO or Clinical Director
• Improving overall administrative function, efficiency and moral throughout the center. This is achieved by assisting the Clinical Director in everything he/she may need while also effectively managing other staff members throughout the clinic in a positive and encouraging manner
• Other duties as assigned
• Direct therapy implementation using trained ABA skills
• Collecting & recording data during sessions, graphing client progress
• Receiving direct supervision under a BCBA
• Abiding by HIPAA guidelines
• Participating in all-staff trainings
• Demonstrating client programming for parents
• Keep workplace sanitized and clean
  
  

What we are seeking:

• Associates or Bachelor's Degree Graduates (preferred)
• High School Diploma (Required)
• Registered Behavior Technician Certification (Required)
• Full-Time hours
• Motivated and enthusiastic personalities
• Physical expectations potentially include running, squatting, and lifting
• Ability to provide managerial support to staff
• Creative and organized
• Strong work ethic
• Experience with Central Reach (highly desired)
• Communicates effectively with staff and administration
• Excellent verbal and written communications skills
• Excellent analytical/problem solving skills
• Strong leadership skills, thorough and detail oriented
• Passion for helping the families we serve
  
  

Our goal is to help Children reach their fullest potential and we know that means our employees must be able reach for theirs as well. While continuing to grow, Willow ABA Services continues to take pride in offering our staff beautifully decorated and well-equipped clinics to provide all services in one convenient location! Our clinics allow our RBTs the opportunity to work flexible hours.

Full-Time Employee Benefits:

• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Health savings account
• Paid time off
• Parental leave
• Vision insurance
  
  

Pay Rate:

• $19-$25 per hour
  
  

Job Type:

• Full-Time
• ~30 hours of direct RBT work & ~10 hours of Operations Manager work per week
  
  

Schedule:

• 8-hour day shifts
• Monday to Friday
  
  

Supplemental pay types:

• Bonus pay
• Raises
  
  

Work Location:

• Clinic Setting
  
  

A background and OIG check will be required for this position. Must be a U.S. authorized employer. Unfortunately, we are not able to sponsor individuals with a work visa at this time.

At Willow ABA, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people.

Willow ABA applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.

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