What are the responsibilities and job description for the Membership Relations Coordinator position at Willow Creek Golf Club?
Job Title: Part-Time Bookkeeper/Member Relations Manager
Location: Willow Creek Golf Club, Spring, Texas
Hours: 20 hours per week
About Us:
Willow Creek Golf Club is a premier golf destination managed by Sterling Golf Management. We pride ourselves on providing exceptional experiences for our members and guests through outstanding service, well-maintained facilities, and a welcoming atmosphere.
Job Overview:
We are seeking a detail-oriented and personable individual to join our team as a Part-Time Bookkeeper/Member Relations Manager. This dual-role position combines financial recordkeeping responsibilities with member-focused engagement to ensure the club’s operations run smoothly and members feel valued.
Key Responsibilities:
Bookkeeping:
- Close out prior day transactions in accounting software.
- Deposit payments and process payment in accounting software.
- Reconcile bank statements and track financial transactions.
- Assist with budget monitoring.
Member Relations:
- Act as the primary point of contact for member inquiries, resolving member billing issues promptly and professionally.
- Manage member accounts, including billing, dues collection, and account updates.
- Assist with onboarding new members, ensuring they are informed of club offerings and policies.
- Gather member feedback to improve services and enhance member satisfaction.
Qualifications:
- Proven experience in bookkeeping or accounting (experience with QuickBooks or similar software is a plus).
- Strong organizational skills and attention to detail.
- Excellent interpersonal and communication skills, with a passion for delivering exceptional customer service.
- Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
- Proficiency in Microsoft Office Suite, particularly Excel.
- Experience in the hospitality, golf, or country club industry is preferred but not required.
Schedule and Compensation:
- This is a part-time position, requiring 20 hours per week.
- Flexible schedule with some availability to support occasional member events.
- Competitive hourly wage based on experience.
How to Apply:
Please submit your resume and a brief cover letter explaining your interest in the position to alyons@golfcrestcountryclub.com. Applications will be reviewed on a rolling basis.
Join the Willow Creek Golf Club team and contribute to creating memorable experiences for our members while ensuring smooth and efficient club operations. We look forward to hearing from you!
Job Types: Full-time, Part-time
Pay: $15.00 - $18.00 per hour
Expected hours: 20 per week
Schedule:
- 4 hour shift
Work Location: In person
Salary : $15 - $18