What are the responsibilities and job description for the Greeter position at Willow Creek Winery?
**Overview:** We are seeking a friendly and welcoming Greeter to join our team. As a Greeter, you will be the first point of contact for our guests, providing exceptional customer service and creating a positive experience from the moment they arrive. **Responsibilities:** - Greet guests as they enter the establishment with a warm and friendly demeanor - Assist guests with inquiries and provide information about services or facilities - Maintain a tidy and organized entrance area - Manage guest reservations and seating arrangements - Collaborate with staff to ensure smooth operations - Handle phone calls and direct them to the appropriate department - Assist in resolving guest issues or escalating them to the relevant personnel **Skills:** - Experience in hospitality, guest services, or customer service preferred - Excellent communication skills to interact effectively with guests and team members - Strong phone etiquette and the ability to handle inquiries professionally - Ability to multitask in a fast-paced environment - Positive attitude and willingness to help others - Knowledge of restaurant or food service operations is a plus If you enjoy creating a welcoming atmosphere and have a passion for providing exceptional service, we would love to have you join our team as a Greeter.
Job Type: Part-time
Pay: $15.31 - $16.50 per hour
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
Shift:
- Day shift
- Evening shift
Ability to Commute:
- Cape May, NJ 08204 (Required)
Ability to Relocate:
- Cape May, NJ 08204: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $17
