What are the responsibilities and job description for the Nail Salon Receptionist position at Willow Nail Lounge?
At Willow Nail Lounge, we pride ourselves on delivering an unparalleled luxury experience to our clientele.
Our salon serves as a sanctuary where elegance meets comfort, and we are seeking a poised and dedicated Salon Receptionist to be the welcoming face of our establishment.
If you have a passion for exceptional service and wish to be part of a team that values sophistication and warmth, we invite you to explore this opportunity…
Key Responsibilities:
- Opening: Begin each day by setting an inviting ambiance—retrieve overnight messages and seamlessly activate our state-of-the-art computer and cashiering systems.
- Station Readiness: Ensure every pedicure and manicure station reflects our commitment to excellence, ready to offer indulgent experiences to our esteemed clients.
- Appointment Coordination: Confirm and manage appointments with precision, ensuring our skilled technicians are prepared to deliver personalized services.
- Exemplary Cleanliness Standards: Oversee the salon’s pristine condition, occasionally assisting with light upkeep during peak moments to maintain our spotless reputation.
- Client Engagement: Extend a warm welcome to each guest, offering refreshments and engaging in courteous conversation, embodying the hospitality that defines Willow Nail Lounge.
- Seamless Communication: Handle inquiries with eloquence, manage phone calls, and facilitate appointment scheduling, ensuring each interaction reflects our high standards.
- Feedback Facilitation: Encourage clients to share their experiences, actively seeking reviews and identifying opportunities to enhance our presence on social media platforms.
- Overseeing Finances: Oversee the cash drawer’s accuracy, conduct bank visits as necessary, and ensure end-of-day balances are meticulously reconciled.
- Inventory Oversight: Monitor and replenish our curated selection of nail polishes and beverages, ensuring every detail contributes to the client’s luxurious experience.
- Gratuity Management: Ensure the thoughtful distribution of tips to our talented technicians, acknowledging their dedication to excellence.
- Resolution Expertise: Address and resolve any client concerns with discretion and poise, collaborating with management to uphold our commitment to satisfaction.
Qualifications:
- Age Requirement: Must be 19 years of age or older.
- Reliable Transportation: Dependable means of transportation to ensure punctuality and consistent attendance.
- Weekend and Holiday Availability: Flexibility to work weekends and select holidays, aligning with the salon’s peak service times.
- Team Collaboration: A collaborative spirit that thrives in a team-oriented environment, contributing positively to group dynamics.
- Composure Under Pressure: Ability to maintain grace and professionalism in a fast-paced, high-pressure setting.
- Positive Demeanor: A “good vibes only” attitude, fostering an uplifting and welcoming atmosphere for clients and colleagues alike.
- Multitasking Proficiency: Skill in managing multiple tasks simultaneously without compromising on quality or attention to detail.
- Teachable Spirit: Openness to learning and adapting, with a commitment to continuous personal and professional development.
At Willow Nail Lounge, we don’t just offer services; we curate experiences. As our Salon Receptionist, you will be an integral part of a team dedicated to providing a haven of elegance and tranquility. If you are inspired to contribute to a setting where every detail matters and client satisfaction is paramount, we would be delighted to consider your application.
Job Types: Full-time, Part-time
Pay: From $14.00 per hour
Expected hours: No more than 38 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Work Location: In person
Salary : $14