What are the responsibilities and job description for the RN/LPN Care Manager position at WILLOW SPRINGS CARE?
Job Overview
The Resident Care Manager is responsible for coordinating with team leaders and care managers to provide comprehensive care to the residents. RCM will oversee the admission and discharge process providing excellent customer service to residents, family, and general public.
Standard Requirements
1. Support the Missions, Values, and Vision of Hyatt Family Facilities and the facility.
2. Protect Resident Rights and ensure an atmosphere which allows for the privacy, dignity and well -being of all residents in a safe, secure environment.
3. Support, coordinate with, and implement specific procedures and programs for:
a. Safety, including universal precautions and safe work practices, established fire/safety/ disaster plans, risk management and security, report and/or correcting unsafe working conditions, equipment repair and maintenance needs
b. Confidentiality of all data, including resident, employee, and operations data.
4. Support and participate in common teamwork:
a. Cooperates and works together with all co-workers; plan and completes job duties with minimal supervisory direction, including appropriate judgment.
b. Uses tactful, appropriate communications in sensitive and emotional situations.
c. Follow up as appropriate with supervisor, co-workers or residents regarding reported complaints, problems, and concerns.
d. Promotes customer service with residents, family members and guests.
e. Adheres to requirements for in-service training; attendance, uniform, department, and dress code policies, including personal hygiene, and completes other work duties as assigned.
Essential Duties
1. Supervise nursing activities in the facility during your shift.
2. Assist in developing and maintaining nursing objectives and standards.
3. CN or LN designee will visit/assess patients exhibiting signs/symptoms of condition change.
4. Ensure that each residents right to fair and equitable treatment, self-determination, individuality, privacy, property, and civil rights is followed by all nursing personnel.
5. Assure that residents have a clean, safe, orderly, and comfortable environment.
6. Assist in the training of department personnel.
7. Meet with residents or family members as necessary.
8. Perform administrative requirements such as completing necessary forms, reports, etc., and submitting to DNS as required.
9. Completes resident assessment for admit, discharge, and change of condition. Assist in evaluating and assessing medical, social, psychological, spiritual, restorative, and rehabilitative care plans, as well as instructions in self-help.
10. Maintain confidentiality of all pertinent resident care information to assure that residents rights are protected.
11. Assure that a stock level of medications, medical supplies, equipment, etc., is always maintained at adequate levels.
12. Consult with the residents physician in planning resident care, treatment, rehabilitation, etc., and periodically review and update resident care plans as necessary.
13. Assist in developing nursing care plans for individual residents.
14. Notify the residents attending physician, as well as the residents legal guardian/ representative, when the resident becomes critically ill, injured, etc., as outlined within our established policies.
15. Evaluate emergencies and determine emergency measures to be taken.
16. Make independent decisions regarding nursing care.
17. Notify physician of accidents and complete incident report forms.
18. Assure that the nursing needs of residents are met.
19. Assist in establishing the administration, procedures, and control of medication.
20. Provide and update documentation for physician rounds. Make rounds with the attending physician as necessary.
21. Assist the nursing personnel in performing nursing procedures as necessary.
22. Additional duties as deemed necessary and appropriate by the DNS.
Other Duties
1. Performs tasks which are supportive in nature to the essential functions of the job, but which may be altered or redesigned depending upon individual circumstances.
2. Meet on-going requirements to maintain current Nursing license.
Physical Demands of the Job:
1. Frequent tasks involve walking throughout the shift. Distances typically less than 200 feet with occasional walking greater distance, walking is on even surfaces.
2. Occasional sitting during duties, the majority of which will be at the nurses station.
3. Occasional standing does not need to be static.
4. Occasional squatting and/or bending, necessary mostly during medication pass or residents assessment.
5. Lifting up to 10 lbs. frequently, 11 to 25 lbs. occasionally, 26 to 50 lbs. seldom and lifting greater than 50 lbs. is not required.
6. Repetitive movements require following proper body mechanics. Notify supervisor of any concerns. Fine repetitive motor skills will be used frequently; gross repetitive motor skills will be used occasionally.
7. Occasionally push/pull up to 25 pounds of force.
8. Occasional twisting, seldom climb or use stairs; never crawl.
9. Frequently reach from shoulder height to knees; seldom reach above shoulders or below knees.
Conditions of Environment
1. Controlled temperature, primarily indoor, well lit, maintained flooring, smoke free and occasional odors that dissipate. The noise level is maintained quiet to moderate.
Basic Qualification
Education/Training: A nursing degree from an accredited college or university and a current nursing license for the State of Washington is required. Minimum Data Set (MDS) experience is required. A current CPR card is required.
Skills: Moderate reading, writing, grammar, and mathematics skills; proficient in interpersonal relations and communicative skills; auditory and visual skills, ability to bend, stoop, sit, stand, reach, and lift items weighing 50 pounds or less.
Experience: A minimum of 3 years nursing experience in a long-term care facility and 1 year management experience is required.
The Resident Care Manager is responsible for coordinating with team leaders and care managers to provide comprehensive care to the residents. RCM will oversee the admission and discharge process providing excellent customer service to residents, family, and general public.
Standard Requirements
1. Support the Missions, Values, and Vision of Hyatt Family Facilities and the facility.
2. Protect Resident Rights and ensure an atmosphere which allows for the privacy, dignity and well -being of all residents in a safe, secure environment.
3. Support, coordinate with, and implement specific procedures and programs for:
a. Safety, including universal precautions and safe work practices, established fire/safety/ disaster plans, risk management and security, report and/or correcting unsafe working conditions, equipment repair and maintenance needs
b. Confidentiality of all data, including resident, employee, and operations data.
4. Support and participate in common teamwork:
a. Cooperates and works together with all co-workers; plan and completes job duties with minimal supervisory direction, including appropriate judgment.
b. Uses tactful, appropriate communications in sensitive and emotional situations.
c. Follow up as appropriate with supervisor, co-workers or residents regarding reported complaints, problems, and concerns.
d. Promotes customer service with residents, family members and guests.
e. Adheres to requirements for in-service training; attendance, uniform, department, and dress code policies, including personal hygiene, and completes other work duties as assigned.
Essential Duties
1. Supervise nursing activities in the facility during your shift.
2. Assist in developing and maintaining nursing objectives and standards.
3. CN or LN designee will visit/assess patients exhibiting signs/symptoms of condition change.
4. Ensure that each residents right to fair and equitable treatment, self-determination, individuality, privacy, property, and civil rights is followed by all nursing personnel.
5. Assure that residents have a clean, safe, orderly, and comfortable environment.
6. Assist in the training of department personnel.
7. Meet with residents or family members as necessary.
8. Perform administrative requirements such as completing necessary forms, reports, etc., and submitting to DNS as required.
9. Completes resident assessment for admit, discharge, and change of condition. Assist in evaluating and assessing medical, social, psychological, spiritual, restorative, and rehabilitative care plans, as well as instructions in self-help.
10. Maintain confidentiality of all pertinent resident care information to assure that residents rights are protected.
11. Assure that a stock level of medications, medical supplies, equipment, etc., is always maintained at adequate levels.
12. Consult with the residents physician in planning resident care, treatment, rehabilitation, etc., and periodically review and update resident care plans as necessary.
13. Assist in developing nursing care plans for individual residents.
14. Notify the residents attending physician, as well as the residents legal guardian/ representative, when the resident becomes critically ill, injured, etc., as outlined within our established policies.
15. Evaluate emergencies and determine emergency measures to be taken.
16. Make independent decisions regarding nursing care.
17. Notify physician of accidents and complete incident report forms.
18. Assure that the nursing needs of residents are met.
19. Assist in establishing the administration, procedures, and control of medication.
20. Provide and update documentation for physician rounds. Make rounds with the attending physician as necessary.
21. Assist the nursing personnel in performing nursing procedures as necessary.
22. Additional duties as deemed necessary and appropriate by the DNS.
Other Duties
1. Performs tasks which are supportive in nature to the essential functions of the job, but which may be altered or redesigned depending upon individual circumstances.
2. Meet on-going requirements to maintain current Nursing license.
Physical Demands of the Job:
1. Frequent tasks involve walking throughout the shift. Distances typically less than 200 feet with occasional walking greater distance, walking is on even surfaces.
2. Occasional sitting during duties, the majority of which will be at the nurses station.
3. Occasional standing does not need to be static.
4. Occasional squatting and/or bending, necessary mostly during medication pass or residents assessment.
5. Lifting up to 10 lbs. frequently, 11 to 25 lbs. occasionally, 26 to 50 lbs. seldom and lifting greater than 50 lbs. is not required.
6. Repetitive movements require following proper body mechanics. Notify supervisor of any concerns. Fine repetitive motor skills will be used frequently; gross repetitive motor skills will be used occasionally.
7. Occasionally push/pull up to 25 pounds of force.
8. Occasional twisting, seldom climb or use stairs; never crawl.
9. Frequently reach from shoulder height to knees; seldom reach above shoulders or below knees.
Conditions of Environment
1. Controlled temperature, primarily indoor, well lit, maintained flooring, smoke free and occasional odors that dissipate. The noise level is maintained quiet to moderate.
Basic Qualification
Education/Training: A nursing degree from an accredited college or university and a current nursing license for the State of Washington is required. Minimum Data Set (MDS) experience is required. A current CPR card is required.
Skills: Moderate reading, writing, grammar, and mathematics skills; proficient in interpersonal relations and communicative skills; auditory and visual skills, ability to bend, stoop, sit, stand, reach, and lift items weighing 50 pounds or less.
Experience: A minimum of 3 years nursing experience in a long-term care facility and 1 year management experience is required.
