What are the responsibilities and job description for the Sales Assistant position at Willow Valley Associates, Inc.?
Description
Summary
The Sales Assistant's role is to perform Administrative Support to the Sales Department, as well as assist management in prospecting, soliciting, booking groups, ecommerce and serving as back-up to the Front Desk.
Essential Duties and Responsibilities include the following :
30% Ecommerce
- Optimizes ecommerce sales by managing the website experience for the customer.
- Works with Regional Director of Sales to ensure content is optimized for searches, as well as relevant to consumers.
- Develops relationships with third party vendors to ensure the property is marketed in the best possible placement with the latest and most accurate information.
- Develops social networking initiatives, engaging consumers through emerging social media markets and channels. Manages web-site projects as required and makes recommendations.
- Tracks and analyzes competitive market and websites, including competitive product offerings and promotional activity
- Identifies best practices and new opportunities for increasing new visitors to discover the property and surpass the consumer's online experience.
35% Direct Sales Support
35% Operations
Supervisory Responsibilities
This job has no supervisory responsibilities.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and / or Experience
High School diploma or GED equivalent and 2 years experience; or 4 years of previous work experience is sufficient to complete the tasks required of this position. Previous experience in hotel sales department preferred.
Certificates, Licenses, Registrations
Safety Policies and Procedures
The Team Member in this position is responsible for following Willow Valley's safety policies and procedures, promoting safety, and identifying areas for improvement. The Team Member must be knowledgeable about and follow Willow Valley's Safety Manual. The Team Member will be reviewed annually on workplace safety.
Computer Skills
General Computer Skills with experience with Word, Excel, Power Point, Email, Access Database, Internet Software MS Window OS, PEP and UKG / Kronos.
Complexity & Judgment
Work is routine or repetitive. It involves following simple procedures or directions that are well defined and clearly stated.
Guest & Team Member Relations
This position maintains regular contact with Guests and Team members and / or public. The purpose of this contact is to address issues and concerns and establish business relationships. Resolving difficult situations is usually referred to a higher-level Team Member.
Reasoning Ability
Ability to define problems, collect data, establish facts, and draw conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Language Skills
Ability to respond to questions and inquiries from group coordinators. Ability to communicate with co-workers and groups within the resort.
Mathematical Skills
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Physical Demands
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to stand, walk, and climb stairs. The employee is occasionally required to use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and / or move up to 10 pounds.
Full-Time Benefits offered by Willow Valley Associates
Willow Valley Associates is an equal opportunity employer.
