Office Manager

Hospice Business Office Manager

Willowbrook Hospice is a regional hospice located in Georgia– we are not a corporation. We have been serving Atlanta & North Georgia for over 5 years, and we are growing to serve more communities throughout North Georgia. We operate as a family with each individual team member and the patients we serve.

We are looking for exceptional people to join our growing family. Do you want to feel appreciated and be part of an enthusiastic and committed team that concentrates on the patient and family/caregiver to ensure the most exceptional care and support are provided for each individual patient and their specific needs? Then we need YOU!

Responsibilities

• Responsible for performance of various clerical duties including but not limited to accurate data input, maintenance of patient medical records, obtaining legal consent for hospice patients.

• Collection of data with attention to detail and high level of accuracy for admissions and re-certifications.

• Maintains tracking system for physicians' orders to maintain compliance in the billing processes.
• Notifies Director of Operations or designee as needed when documentation is delinquent from staff.
• Copies and distributes completed admission and patient information and all signed orders to appropriate staff.
• Assembles and organizes forms for admission packets, discharge packets, and post - hospital admission packets.
• Assembles new admission charts to import to EMR.
• Maintains security of patient records in locked files.
• Conducts clerical audit on discharged charts and processes according to company policy.
• Assists the Clinical Manager or designee with payor follow-ups, as needed.
• Maintains ongoing scheduling of patient visits.
• Performs general office duties including, but not limited to, answering the telephones, greeting visitors, and handling the incoming/outgoing mail.
• Performs other duties as assigned.

Qualifications Required:

• High school diploma or equivalent.
• Two (2 ) years' general office experience, with one (1 ) Hospice or Home Health experience
• Ability to communicate at all management levels and across multiple functions.
• Ability to build solid relationships and influence cross-functional partners.
• Ability to work both independently and as part of a team.
• Ability to handle multiple projects simultaneously and meet deadlines.
• Ability to remain calm under pressure.
Ability to adapt to frequently changing requirements.

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At Willowbrook Hospice, we are experts in support and comfort care with a commitment to quality of life for those that need it most. Why Choose Willowbrook Hospice?

• Competitive Compensation Packages
• Health, Dental, Vision, STD and Life Insurance
• PTO
• 401k
• Mileage Reimbursement
• 7 paid holidays

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law