Cybersecurity Product Manager, Fuel iX

Who We Are

In collaboration with our parent company, TELUS Digital, we've launched Fuel iX, an enterprise-grade AI engine designed to help companies upgrade their generative AI (GenAI) pilots to production scale, deploy customized solutions faster, and effectively manage the technology responsibly.

Location & Flexibility

The Product Manager role will be an integral part of Fuel iX's hiring success. This role will have the option to be in a Work From Near (Hybrid) capacity based out of one of the following offices: Charlottesville, VA, Durham, NC, Columbus, OH, or Boston, MA OR in a Work From Anywhere (Remote) capacity.

Travel to customer sites (10%) will be required on an ad hoc basis.

The Opportunity

As a Product Manager, you'll partner with our Engineering and Delivery teams to lead our security-focused initiatives. The ideal candidate has a deep understanding of cybersecurity, experience with product lifecycle management, and a passion for creating solutions that safeguard data and systems. This opportunity involves leveraging the power of Generative AI to directly deliver business outcomes at scale.

Fuel iX is a next-generation platform that helps enterprises manage and accelerate AI-fueled intelligent experiences (iX). This role is pivotal in enhancing and evolving our industry-leading AI application framework, ensuring the delivery of business value to enterprises worldwide.

Responsibilities

• Build a product roadmap that considers technical lift, dependencies, time, and budget constraints for our security product offerings.
• Translate complex cybersecurity requirements into actionable product specifications, ensuring the development of secure and compliant solutions.
• Drive the product vision and roadmap to deliver best-in-class customer experiences. Own scope management and feature prioritization discussions
• Lead technical discussions with engineers to define system architecture and data flows
• Use analytics and metrics to drive informed decisions and enhance product strategies
• Analyze data to identify patterns, trends, and opportunities for optimization
• Manage and document technical dependencies and API requirements

Qualifications

• 5 years of experience in product management, preferably with Cybersecurity SaaS products.
• Proven technical background either in engineering or working with complex technical products
• Strong knowledge of cybersecurity principles, technologies, and frameworks (e.g., encryption, authentication, network security, etc.).
• Familiarity with regulatory standards (e.g., GDPR, HIPAA, NIST, SOC2) and compliance requirements.
• Experience working with software governance and agile methodologies.
• Ability to analyze market trends, customer needs, and competitive landscape.
• Proven ability to identify and solve complex problems, leading to measurable business outcomes.
• Excellent written and verbal communication skills.
• Ability to articulate complex technical concepts to non-technical stakeholders.
• Demonstrated ability to lead cross-functional teams and manage multiple stakeholders.
• Passionate about delivering exceptional customer experiences.
• Ability to gather and integrate customer feedback into the product development process.

Bonus Points

• Proven experience in managing AI or machine learning-based products.
• Strong understanding of AI technologies and their application in business solutions.
• Experience with cloud-based infrastructure and services.
• Experience using or building developer platforms.

Why WillowTree?

We offer a place to be yourself.

Our differences, both visible and invisible, benefit our teams, our communities, and the products we craft. That's why WillowTree strives to build a team with diverse backgrounds, skills, and perspectives. You'll work hard here; however, we'll balance that with a culture that supports your growth and cares about your well-being. We're committed to creating an environment of inclusion — a place where every Tree can thrive.

We want you to reach your fullest potential and part of your professional development at WillowTree will include dedicated time to innovate on passion projects and an annual stipend to fund your professional pursuits.

WillowTree celebrates our differences and provides equal employment opportunities to all team members and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Diverse teams build better products. We acknowledge that the tech industry especially lacks opportunity for those who are of non-traditional backgrounds and in underrepresented groups. In order to create the best products for everyone, we know that it's important for our team to reflect the diversity of our users, and we are committed to being the change we want to see.

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