What are the responsibilities and job description for the Senior AI Engineer position at WillowTree?
Who We Are
In collaboration with our parent company, TELUS Digital, WillowTree has launched an enterprise-grade AI engine designed to help companies upgrade their generative AI (GenAI) pilots to production scale, deploy customized solutions faster, and effectively manage the technology responsibly.
The Opportunity
Fuel iX is seeking a proficient Senior AI Engineer who is passionate about the technology and ready to implement research concepts into tangible and production-ready solutions for our global clients. As a Senior AI Engineer, you will be instrumental in applying and integrating generative AI models to enhance digital products while also applying the best coding, testing, and monitoring practices, making AI accessible and valuable in a real-world context.
Responsibilities
- Apply your knowledge of software engineering and AI systems to develop AI solutions that directly address and resolve business problems.
- Partner with Data Science professionals who specialize in machine learning and statistical modeling to address complex technical challenges, ensuring that the latest and most effective AI techniques are utilized.
- Take ownership of implementing and optimizing applied AI components, ensuring they meet project needs with high complexity and scale.
- Navigate and manipulate generative AI models, including large language models, to create prompts and solutions tailored to specific use cases.
- Develop and incorporate AI solutions while adhering to industry best practices, including moderation, security, and compliance standards.
- Lead the charge in designing, measuring, and evaluating AI model outputs, developing standard and custom metrics to ensure alignment with business objectives.
- Translate AI research into production-ready features, delivering robust and scalable AI components that integrate seamlessly with larger systems.
- Drive the selection and application of appropriate evaluation metrics, ensuring that AI solutions are robust, unbiased, and meet all necessary performance standards.
Qualifications
You’ll love this job if you...
What We'll Offer
In addition to a great culture and interesting work with opportunities for growth and development, this position is eligible for the following benefits :
Actual total compensation will be determined based on factors such as knowledge, skills, performance, and experience. In addition, TELUS Digital offers rewarding benefits, which may vary per job function, such as :
At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent. Equal Opportunity Employer At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity.
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Individual base salaries are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related reasons determined during the interview process. Salary bands are periodically reviewed and updated based on market changes, internal needs, and industry trends. To drive ongoing pay equity for team members, TELUS Digital conducts regular compensation audits. Compensation details listed in this posting reflect the base annual salary only, and do not include bonus.
This position is eligible for an annual performance bonus based on personal, division / business unit, and company performance. To maintain equity across the business, annual performance bonus targets are determined by job level, not individual circumstances.
Annual Base Salary Range$109,600—$137,000 USD
Salary : $109,600 - $137,000
